Sr Partner Solution Engineer

Parloa is a company focused on enhancing customer experiences through AI technology. They are seeking a Sr Partner Solution Engineer to drive partner success and revenue growth by engaging with partners, providing technical advice, and ensuring successful integration of AI solutions.

Responsibilities:

• Enable partners to confidently position, demo, and implement Parloa’s platform across diverse customer use cases
• Lead technical discovery and translate business needs into scalable AI agent solutions
• Support POCs, demos, and technical validations to drive successful deal progression
• Act as a hands-on advisor in designing solution architectures using Parloa’s platform, sandbox, and APIs
• Build partner capabilities over time to independently drive high-quality opportunities
• Partner closely with Sales and Partnerships to support partner-led and co-sell motions
• Shape solution design to align technical feasibility with customer and commercial goals
• Communicate complex technical concepts clearly across technical and business audiences
• Drive technical win conditions throughout the deal lifecycle
• Build and maintain strong relationships with strategic and emerging partners
• Identify and develop expansion opportunities across use cases, customers, and regions
• Act as a bridge between partners and internal teams (Sales, Product, Customer)
• Support development of scalable enablement assets and best practices
• Capture and translate partner and customer feedback into actionable product insights
• Identify trends, gaps, and opportunities to inform roadmap and go-to-market strategy
• Collaborate cross-functionally to refine messaging, positioning, and solution approach
• Contribute to scaling Parloa’s partner ecosystem as a core growth channel

Requirements:

• 8+ years of experience in Solutions Engineering, Solutions Consulting, or a similar pre-sales role, ideally in SaaS, AI, CCaaS, or enterprise software
• Strong technical foundation and comfortable leading discovery, solution design, and technical validation (POCs, demos, architecture)
• Ability to balance hands-on technical depth with high-level solution storytelling and business value articulation
• Comfortable working in enterprise sales environments, aligning technical solutions to commercial outcomes
• Strong communicator who can engage both technical audiences and senior business stakeholders
• Proactive, collaborative approach and enjoy enabling partners, customers, and internal teams
• Experience working with technology or services partners in a pre-sales or enablement capacity
• Familiarity with Conversational AI, contact center technology, VOIP, chatbots, or related domains
• Knowledge of Salesforce (SFDC) or other CRM tools
• Background in digital transformation or CX optimization initiatives