Senior Associate - Mainframe Infrastructure Engineer Job Details | New York Life Insurance Co

New York Life is seeking an experienced Mainframe Infrastructure Engineer with systems analyst capabilities to support and enhance its enterprise mainframe environment. The role provides technical support for z/OS platforms, collaborates with application and infrastructure teams, and serves as Scrum Master for Agile mainframe initiatives.

Responsibilities:

• Provide systems analysis and engineering support for mainframe environments, including z/OS, JCL, batch and online processing
• Manage and support system software installation and maintenance using SMP/E
• Monitor and analyze system performance using appropriate mainframe performance monitoring tools, identifying and resolving performance and capacity issues
• Collaborate with application development teams to troubleshoot and resolve system integration issues, ensuring stable and efficient application execution
• Serve as Scrum Master for mainframe projects, coaching and guiding teams on Agile and Scrum best practices
• Facilitate Scrum ceremonies (stand-ups, sprint planning, reviews, and retrospectives) and remove impediments to support team delivery
• Mentor team members to improve understanding and adoption of the Scrum framework and Agile processes within a mainframe context
• Promote continuous improvement, transparency, and accountability across Agile mainframe initiatives

Requirements:

• Strong understanding of mainframe environments, including z/OS, JCL, batch and online processing
• Hands-on experience with SMP/E and system-level maintenance activities
• Experience using mainframe performance and monitoring tools
• Proven ability to work with application developers to resolve system integration and performance challenges
• Experience acting as a Scrum Master in an Agile environment
• Strong communication, facilitation, and mentoring skills
• Clear, concise communication skills and ability to work effectively with application teams, DBAs, schedulers, and infrastructure engineers
• preferably supporting mainframe or infrastructure projects
• Experience supporting large-scale enterprise mainframe platforms
• Knowledge of Agile transformation within infrastructure or legacy technology environments
• Relevant certifications (e.g., SAFe, CSM, PSM, or equivalent)