ROOTS Hub Cloud Platform Engineer (Remote)

Vaya Partners is hiring a Cloud Platform Engineer to design, implement, secure, operate, and support cloud infrastructure for the North Carolina Rural Health Transformation Program Region 3 environment. The role primarily supports Microsoft Azure and related platforms, and includes working with implementation partners, transferring operational knowledge, and ensuring the environment meets organizational standards.

Responsibilities:

• Provision, configure, administer, monitor, and maintain Microsoft Azure infrastructure supporting the RHTP environment
• Support Azure subscriptions, resource groups, networking, private endpoints, DNS, storage, Key Vault, monitoring, logging, application hosting, integration services, and other RHTP cloud resources
• Support infrastructure dependencies for Microsoft Fabric, Power Platform, Azure DevOps, application services, and data integration workloads
• Monitor platform health, availability, performance, capacity, security, and cost and proactively identify operational issues
• Troubleshoot and resolve Tier 3 incidents involving RHTP cloud infrastructure and platform services
• Coordinate and execute approved maintenance and production changes
• Participate in incident response, problem management, disaster recovery, and business continuity activities
• Maintain accurate infrastructure configurations, operational documentation, diagrams, inventories, and support procedures
• Design and implement secure, scalable, highly available Azure infrastructure in collaboration with Enterprise Architecture, Information Security, development, and data teams
• Implement organizational standards for Azure landing zones, resource naming, tagging, Azure Policy, RBAC, privileged access, network segmentation, logging, monitoring, and cost management
• Implement and maintain secure connectivity between Azure, Microsoft Fabric, Power Platform, external systems, and approved partner environments
• Support Microsoft Entra ID integration, managed identities, workload identities, service principals, certificates, secrets, and privileged-access controls
• Implement infrastructure-as-code and automated deployment practices where appropriate
• Support CI/CD and Azure DevOps infrastructure and deployment processes
• Implement monitoring and security telemetry using Azure Monitor, Log Analytics, Application Insights, Microsoft Defender and related enterprise security platforms
• Participate in architecture, security, vulnerability, configuration, and operational-readiness reviews
• Support backup, recovery, resiliency, and disaster-recovery capabilities based on approved RTO/RPO requirements
• Assist with cloud capacity planning, consumption monitoring, optimization, reservations, and cost forecasting
• Effectively manage time and priorities
• Participate directly with implementation partners during the design and implementation of the RHTP technology platform
• Perform hands-on implementation alongside implementation partners to develop internal operational knowledge of the RHTP environment
• Review vendor-developed infrastructure configurations, deployment processes, documentation, architecture, and operational procedures before transition to production support
• Ensure infrastructure delivered by implementation partners conforms to Vaya Partners architecture, security, operational, and support standards
• Identify operational gaps, technical debt, support dependencies, and risks prior to production transition
• Develop runbooks, support procedures, monitoring requirements, recovery procedures, and technical documentation required for ongoing operations
• Participate in design reviews, implementation planning, testing, production-readiness reviews, and deployment activities
• Deliver assigned projects on schedule and proactively communicate risks, dependencies, resource constraints, and technical issues to project and ISD leadership
• Provide technical recommendations and designs that support RHTP business and technology objectives

Requirements:

• Ability to install, configure, and maintain server hardware, operating systems, and software is required
• In depth knowledge of Linux
• Microsoft Fabric
• Microsoft Azure and related cloud platforms
• Power Platform, application integration, data services
• Identity, networking, monitoring, security
• Business Continuity/Disaster Recovery
• Apply critical thinking to quickly identify problems and implement solutions with minimal downtime
• Utilize software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance
• Using logic and wholistic analysis identify the strengths and weaknesses of different approaches. Be able to qualify decisions with solid reasoning and justification
• Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised. Effectively collaborate in a team environment or work independently as needed
• Provide mentorship to others and perform knowledge transfer as required
• Maintain awareness of advances in information technology and developments in cyber security realms
• Ability to communicate effectively both orally and in writing
• Strong work ethic is required
• High School graduate or equivalent and Minimum of five (5) years experience in some combination of Azure Cloud System/Server Engineering or Network Infrastructure
• Bachelor's degree in Computer Science or related field preferred