Developer Relations Engineer IV

North is a payment solutions company providing credit card processing and merchant services through a unified payment platform. The Developer Relations Engineer will drive adoption of payment APIs by managing API specifications, creating technical content and video tutorials, engaging with developer communities, and relaying developer feedback to internal teams.

Responsibilities:

• Collaborate with internal engineering teams to update and maintain technical API specifications
• Ensure documentation is accurate, comprehensive, and developer-friendly
• Write detailed technical documentation around existing and new payment APIs
• Develop blog tutorials showcasing sample applications that leverage our APIs
• Create educational resources including guides and walkthroughs to improve developer understanding
• Produce high-quality video tutorials demonstrating how to use our APIs effectively
• Showcase sample code and applications in engaging video formats for platforms like YouTube
• Represent the company at conferences, meetups, and workshops by giving technical presentations on payment APIs
• Advocate for the needs of developer clients with internal product and engineering teams
• Relay feedback from the developer community to help shape product roadmaps
• Gather and prioritize technical requirements, define the developer vision, and collaborate closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met

Requirements:

• 8+ years of hands-on development & API integration experience
• 8+ years experience as an engineer or developer evangelist, with a track record of public speaking and/or publishing of technical documentation (blogs, tutorials, videos, etc.)
• Outstanding oral and written communication skills, and passionate about fostering developer success and building communities
• Experience with modern programming languages: TypeScript/JavaScript, Node.js, Java, Python, C, C++, SWIFT, PHP
• Experience in databases, working SQL and No-SQL
• Experience working in an Agile environment
• Travel required: Once/month
• North is a US-based company and no sponsorship is available for this position at this time
• Previous experience in payments, fintech or related industry is a big plus