Technical Product Manager

Empower is focused on helping customers achieve financial freedom through technology-enabled financial services. The Technical Product Manager supports the delivery and evolution of platforms involving generative AI, decisioning, personalization, and experimentation by translating requirements into technical solutions, managing roadmaps and backlogs, and partnering with engineering, data science, and business teams.

Responsibilities:

• Support platform roadmaps, including feature definition, prioritization, sequencing, and delivery
• Translate business and technical requirements into user stories, acceptance criteria, and technical specifications
• Define requirements for data pipelines, decisioning policies, experiments, lead allocation, logging, data contracts, and service-level agreements (SLAs)
• Partner with engineering, machine learning (ML), and data teams to plan and deliver platform capabilities
• Manage product backlogs and coordinate Agile activities, including sprint planning, refinement, and releases
• Collaborate with senior product managers to evaluate technical tradeoffs, dependencies, and risks
• Support platform governance, documentation, versioning, approvals, and compliance processes
• Monitor platform performance, reliability, and adoption through key performance indicators (KPIs), service-level objectives (SLOs), and operational metrics
• Analyze data and stakeholder feedback to identify opportunities for optimization
• Support platform enhancements, integrations, migrations, and technical improvements
• Communicate progress, risks, and outcomes to cross-functional stakeholders

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business, or a related field
• 5+ years of product management experience, preferably in technical or platform-focused roles
• Experience working with engineering teams in an Agile development environment
• Experience supporting technical roadmaps, managing backlogs, and coordinating cross-functional initiatives
• Ability to develop technical specifications and evaluate code, data contracts, and system tradeoffs
• Working knowledge of systems architecture, APIs, cloud platforms, and system integrations
• Strong analytical, problem-solving, and communication skills
• Ability to manage competing priorities and execute within an established product strategy
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT
• Experience with generative AI, machine learning, decisioning, personalization, or data platforms
• Familiarity with data pipelines, experimentation methodologies, A/B testing, and event logging
• Experience supporting cloud-based platforms, system integrations, or modernization initiatives
• Knowledge of platform governance, SLAs, SLOs, and performance monitoring
• Ability to quickly develop technical expertise and take on increasing product ownership