STRATEGIC PROJECT MANAGER

ESFM is the corporate facilities management division of Compass Group USA, providing facility and workplace services across diverse client portfolios. The Strategic Project Manager leads enterprise-wide initiatives, operational improvement programs, and cross-functional projects, partnering with stakeholders to deliver strategic priorities, compliance initiatives, capital improvements, and business transformation. The role also supports operational excellence, account performance, and strategic growth through project governance, analytics, and stakeholder engagement.

Responsibilities:

• Lead and manage strategic initiatives across multiple business functions, ensuring alignment with organizational and client objectives
• Develop executive-level dashboards, scorecards, KPI reporting, and presentation materials for operational reviews, client meetings, and leadership updates
• Develop and maintain portfolio-level project governance, risk management, and reporting processes to support executive decision-making
• Partner directly with client stakeholders to support strategic initiatives, operational improvements, and service delivery objectives
• Identify opportunities to improve operational processes, standardize workflows, and implement best practices that enhance efficiency and service delivery
• Lead and motivate cross-functional teams to successfully execute facilities, infrastructure, maintenance, and capital improvement projects
• Define project scope, objectives, deliverables, budgets, and timelines in partnership with facilities leadership and key stakeholders
• Develop comprehensive project plans, schedules, resource requirements, and implementation strategies to support operational and client goals
• Manage projects and initiatives involving facilities operations, infrastructure, workplace services, process improvement, compliance programs, technology implementations, and operational transformation efforts
• Prepare and deliver project updates, status reports, presentations, and recommendations to leadership and stakeholders
• Monitor project performance and operational metrics, ensuring alignment with organizational objectives and reporting requirements
• Communicate project expectations, milestones, risks, and outcomes clearly to all stakeholders
• Build and maintain strong relationships with clients, vendors, contractors, facility leaders, and operational teams
• Manage project budgets, cost controls, forecasting, and financial reporting to ensure fiscal responsibility
• Identify resource requirements, stakeholder dependencies, and organizational capabilities needed to support successful project execution
• Proactively identify and resolve project challenges, operational issues, and stakeholder concerns
• Manage project dependencies, schedules, and critical path activities to ensure successful project delivery
• Anticipate changes in project scope and develop contingency plans to minimize operational disruptions
• Conduct post-project reviews to evaluate outcomes, identify lessons learned, and recommend process improvements
• Support the development and implementation of project management best practices, standards, and tools across the facilities organization
• Ensure compliance with safety regulations, company policies, environmental requirements, and applicable building codes

Requirements:

• Minimum 7-10 years of leadership experience within life sciences, pharmaceutical, biotechnology, medical device, or other regulated manufacturing environments
• Demonstrated experience leading regulated shipping, hazardous materials transportation, logistics operations, and business support services
• Strong experience managing Integrated Pest Management programs and vendor compliance
• Proven success managing large teams, vendor partnerships, and compliance-driven operations
• Strong understanding of GMP, GxP, Quality Systems, audit readiness, and regulatory requirements
• Experience managing P&L, budgets, labor planning, and financial performance
• Excellent verbal communication, presentation, relationship-building, and written communication skills
• Proficiency with Microsoft Office Suite, operational reporting systems, and quality management tools
• Bachelor's degree preferred in Operations, Logistics, Supply Chain, Facilities Management, Business, or related field