Staff Software Engineer, GTM AI Engineering

Anthropic is a company focused on creating reliable, interpretable, and steerable AI systems. The Staff Software Engineer will build and operate autonomous go-to-market agents, develop evaluation and observability frameworks, and guide technical direction across AI engineering initiatives. The role combines full-stack engineering, LLM evaluation, CRM and revenue-system integrations, and collaboration with sellers and revenue operations teams.

Responsibilities:

• Build and operate autonomous agents that run go-to-market motions end to end, across areas like inbound, outbound, pipeline management, and customer engagement
• Design the human oversight for each motion: approval gates, handoffs, and escalation paths that keep sellers in control
• Develop evaluation frameworks for agent behavior, and run them in development and in production
• Instrument model and tool calls in production, and build the observability and measurement that ties agent actions to pipeline and revenue
• Ship MCP servers, agent skills, and web applications that connect to systems like our CRM, communication tools, and data warehouse
• Set the technical direction for how we build, evaluate, and operate agents across the team
• Architect shared codebases that builders from across go-to-market contribute to, setting the conventions and review practices that keep quality high
• Work directly with sellers to ground agent designs in real workflows, and iterate based on what you observe
• Identify repeatable patterns and contribute insights back to Anthropic's Product and Engineering teams
• Maintain strong knowledge of the latest developments in LLM capabilities, agent frameworks, and evaluation techniques