Role: Risk Operations Specialist - Finance
Location: Austin, TX or CST Time Zone in US
Job Summary
We are looking for a Risk Operations Specialist to support financial risk management, transaction monitoring, fraud prevention, and operational risk activities. The ideal candidate will analyze financial transactions and customer/account data, identify potential risks, investigate exceptions, and work with internal teams to resolve issues while ensuring compliance with company policies and regulatory requirements.
Key Responsibilities
Monitor financial transactions, accounts, and operational activities to identify potential fraud, financial risk, and suspicious behavior.
Review and investigate alerts generated through risk and transaction-monitoring systems.
Perform detailed analysis of transactions, customer profiles, and supporting documentation.
Identify unusual patterns, anomalies, and potential risk indicators.
Conduct investigations and document findings, decisions, and recommended actions.
Escalate high-risk or suspicious cases according to established procedures.
Support KYC, AML, fraud prevention, sanctions screening, and financial crime risk processes.
Perform customer and transaction due diligence as required.
Review chargebacks, payment disputes, account restrictions, and other financial-risk events.
Maintain accurate case records and ensure timely resolution of assigned investigations.
Work closely with Compliance, Fraud, Finance, Operations, Customer Support, and Legal teams.
Prepare risk reports, dashboards, and management summaries.
Identify recurring operational issues and recommend process improvements.
Follow internal controls, risk policies, procedures, and applicable regulatory requirements.
Assist with audits, compliance reviews, and periodic risk assessments.
Meet established productivity, quality, accuracy, and turnaround-time targets.
Required Skills & Qualifications
Bachelor's degree in Finance, Accounting, Business, Economics, Risk Management, or a related field.
2-5+ years of experience in financial operations, risk operations, fraud, AML/KYC, transaction monitoring, or banking/fintech operations.
Strong analytical and problem-solving skills.
Experience reviewing financial transactions and identifying suspicious or unusual activity.
Good understanding of financial risk and operational risk concepts.
Strong attention to detail and ability to handle sensitive information.
Excellent written and verbal communication skills.
Ability to investigate issues independently and make sound risk-based decisions.
Strong Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables, filtering, and data analysis.
Ability to work with large datasets and multiple systems simultaneously.
Preferred Skills
Experience with AML, KYC, CDD/EDD, sanctions, fraud detection, or transaction monitoring.
Familiarity with banking, payments, credit cards, lending, or fintech environments.
Experience with risk-management or case-management platforms.
Knowledge of SQL and data-analysis tools is a plus.
Familiarity with Power BI/Tableau is desirable.
Understanding of regulations and frameworks related to financial crime and risk management.
Experience working with automated risk-scoring or fraud-detection systems.
Key Competencies
Risk assessment and investigation
Transaction monitoring
Fraud detection and prevention
Financial analysis
Data analysis
Problem solving
Attention to detail
Decision making
Case management
Regulatory compliance
Stakeholder management
Process improvement
Typical Tools & Technologies
Microsoft Excel
SQL
Power BI / Tableau
Risk & fraud monitoring platforms
Case-management systems
Banking/payment platforms
KYC/AML screening tools
Jira / ServiceNow or similar workflow tools
Education
Bachelor's degree in Finance, Accounting, Business Administration, Economics, Risk Management, or a related discipline.
