Sr. Product Manager

Applied Systems develops cloud software and AI-powered solutions for the insurance industry. The Senior Product Manager will define and execute the strategy for Benefits products, lead roadmap and release planning, conduct market research, and drive prioritization based on user needs. The role partners with cross-functional stakeholders to deliver workflow automation, AI-driven solutions, integrations, and data-driven product improvements.

Responsibilities:

• Prioritize and manage requirements by translating the backlog into actionable user stories and acceptance criteria while partnering with internal stakeholders to ensure the success of our quarterly planning process
• Lead the roadmap and release planning for a product or multiple related products, balancing strategic goals and operational execution
• Contribute to product roadmap planning to ensure alignment with market demands and strategic objectives based on market research and insights supported by data
• Ensures the development team can continuously deliver high velocity and quality based on careful planning, progress monitoring, and analysis of the requirements throughout roadmap planning and release planning
• Drive customer value through end-end workflow automation through integrations, AI/agentic solutions
• Collaborate with Software Development, User Experience, Customer Experience, Go-To-Market, Customers, Product Leadership and Cross Functional Leadership to determine a clear understanding of business problems that can be solved by technological solutions
• Owns establishing exploratory research topics that influence the long-term strategy for a product and spearhead market research and competitive benchmarking to pinpoint customer needs, product gaps, and market opportunities
• Lead the creation and presentation of strategic business cases to product leadership, cross-functional leadership, and executives, aligning proposals with business goals and customer needs
• Collaborate with engineering and architecture to develop a financially and technically feasible roadmap with careful consideration for scalability, security, and product performance
• Drive product activation - ensure new products or features/releases are ready for on-time, in scope delivery including launch, training, support, marketing, messaging, sales, and other related departments
• Own the Adoption dashboard for platform solutions – including defining measures, setting goals, reporting on progress, capturing voice of the customer, and recommending tactics to improve KPI’s
• Define detailed design specifications for software projects, leveraging your technical understanding of full-stack applications
• Informal mentor to junior product team members, sharing expertise and promoting continuous learning

Requirements:

• 7+ years of experience in Product Management, Product Ownership, or Business Analysis within Agile, focusing on delivering successful data-driven products
• Proven track record in developing a product roadmap with data-driven decision making and a commitment to customer value and product adoption
• Proven ability to engage cross-functional teams to deliver software as a service with velocity and quality to deliver exceptional value
• Familiarity with data analytics, data visualization tools, reporting tools; experience with Looker or equivalent tools for data-driven insights
• Ability to influence and drive the implementation of value-added solutions with clearly defined specifications to support development from initial design to adoption
• Bachelor's degree or equivalent work experience in the areas of Computer Engineering, Information Science, Computer Science, or related disciplines
• Experience with APIs and knowledge of benefits administration and/or knowledge of employee benefits