Customer Service Representative

Globe Life AO is a supplemental insurance provider hiring for a remote customer service role with training provided. The Customer Service Representative will support clients, explain benefit options and insurance plans, conduct virtual consultations, maintain accurate records, and collaborate with a remote team.

Responsibilities:

• Provide exceptional customer support via phone, email, and Zoom
• Help clients understand and choose benefit options
• Guide customers through insurance plans in simple, clear terms
• Conduct virtual consultations with new & existing clients
• Keep accurate records and stay updated on products/services
• Be part of a supportive, collaborative remote team

Requirements:

• No experience required
• High School Diploma or GED (college students & recent grads welcome)
• Strong communication & people skills (written + verbal)
• Comfortable using Zoom, email, and online tools
• Must be 18+ and authorized to work in the U.S.
• Motivated, reliable, and eager to learn