MSSP Project Manager

SentinelOne is an AI-native cybersecurity company providing autonomous protection across endpoint, cloud, identity, data, and AI systems. The MSSP Project Manager will drive project management for the MSSP business, overseeing product transition strategies, revenue operations initiatives, strategic programs, dashboards, timelines, deliverables, and cross-functional stakeholder alignment.

Responsibilities:

• Track and monitor deliverables for the MSSP product transition strategy, defining key milestones and working cross-functionally to keep project timelines and deliverables on track
• Provide project management across MSSP revenue operations initiatives, including quote-to-cash, deal governance, forecasting, and partner lifecycle enhancements, in partnership with the MSSP Revenue Assurance team
• Support ad hoc special projects within MSSP, such as partnering with internal teams to unify capabilities and offerings within MSSP
• Selectively lead key large and strategic MSSP programs, ensuring timely delivery and quality
• Build and maintain the project management operating system for MSSP, including project plans, dependency maps, and a status reporting cadence that gives leadership real-time visibility into active initiatives
• Evaluate and, where needed, suggest processes that anticipate, identify, and mitigate potential issues, and coach teams on risk, dependency, and stakeholder management practices
• Foster strong cross-functional collaboration across MSSP, Solutions Engineering, Marketing, Product, Legal, IT, and other teams, breaking down silos and encouraging open communication
• Regularly review and redefine key performance indicators (KPIs) to measure the success and impact of projects
• Develop and deliver dashboards and analytics to track project status, metrics, and milestones
• Keep abreast of the latest industry trends, tools, and best practices, ensuring the organization is prepared for scale

Requirements:

• 5 or more years of progressive experience working in MSSPs, enterprise software, cybersecurity, or the technology industry
• Project management experience within partner operations, sales operations, or partner experience functions
• 3 or more years of experience creating dashboards and visualizations, including SQL, data aggregation, and AI tooling such as Claude
• Experience with project management tooling, such as Asana, Jira, and Google Workspace
• Technical aptitude paired with a strong understanding of the business side, ensuring a holistic approach
• The ability to articulate complex ideas clearly, driving requirements and projects with global, diverse teams
• Strong relationship-building skills across organizational levels, with expertise in managing diverse stakeholder expectations and a proven track record of making informed decisions and standing firm when necessary to drive project success
• Familiarity with risk management processes and strategies that keep projects proceeding smoothly
• The ability to manage and prioritize multiple projects simultaneously, using data and metrics to inform decisions, measure success, and identify areas for improvement
• Prior technical program management experience in SaaS or a technical domain is preferred