Experience: 8+ Years
We are looking for an experienced WM Active Lead Consultant to lead the design, implementation, and post-go-live support of Manhattan Active Warehouse
Management (MAWM) solutions. This is a hands-on consulting role requiring deep functional expertise in warehouse operations, solution design, and client
engagement. The ideal candidate will have led multiple MAWM implementations and be comfortable driving workshops, configuring solutions, supporting go-lives, and ensuring successful stabilization.
Key Responsibilities
Lead solution design workshops with business stakeholders, warehouse operations teams, and solution architects for Manhattan Active WM implementations.
Drive end-to-end solution design by reviewing business processes and preparing scalable MAWM solution designs.
Configure Manhattan Active Warehouse Management to support inbound, outbound, inventory, labor, and fulfillment processes.
Validate solution designs through unit testing and support system integration testing and user acceptance testing.
Provide functional expertise for MAWM extensions, including Custom Labels, Report Development, PIX, Ship Confirm Enrichments, and ProActive configurations.
Partner with development teams to deliver custom enhancements and integrations.
Support multiple implementation go-lives, hypercare activities, and post-production stabilization.
Troubleshoot and resolve issues across warehouse operations, system interfaces, and integrations with ERP, TMS, and other enterprise applications.
Collaborate with business users, IT teams, and client stakeholders to identify process improvements and recommend best practices.
Monitor system performance, identify optimization opportunities, and support continuous improvement initiatives.
Provide end-user training, documentation, and knowledge transfer to support organizations.
Required Qualifications
8+ years of Warehouse Management System (WMS) experience with at least 3+ years of hands-on Manhattan Active Warehouse Management (MAWM) experience.
Proven experience leading three or more full-cycle MAWM implementations, including design, configuration, go-live, and hypercare support.
Strong understanding of warehouse processes, including picking, packing, shipping, receiving, and inventory control.
Experience working in high-volume retail, distribution, or 3PL warehouse environments.
Strong understanding of integrations between WMS, ERP, TMS, and enterprise systems.
Experience configuring MAWM and supporting end-to-end warehouse business processes.
Excellent communication, stakeholder management, analytical, and problem-solving skills.
Ability to travel based on project requirements and provide support during go-live and stabilization activities.
Preferred Qualifications
Experience implementing MAWM in cloud or hybrid environments.
Familiarity with middleware and integration platforms such as MuleSoft, Boomi, or EDI.
Experience with warehouse automation technologies including conveyors, sorters, robotics, or AMR integrations.
Knowledge of retail and 3PL warehouse processes such as wave management, slotting, labor tracking, and value-added services (VAS).
Experience supporting enterprise-scale warehouse transformation programs.
