Technical Business Analyst

Blue Sage Solutions provides digital lending platform solutions and customer implementation support. The Technical Business Analyst configures and analyzes the platform, translates business requirements into technical solutions, develops testing and acceptance criteria, and supports mortgage technology implementations.

Responsibilities:

• Work within cross-functional teams to gather and deliver business and technical platform configurations
• Resolve issues between stated business requirements and what is technically feasible by identifying issues, evaluating alternative systems solutions with developers and architects, and communicating the end result
• Decompose large work items/stories into smaller independent components. Lead work sessions with technical team members to address questions or issues etc
• Work with the business units to develop test plans and procedures that validate & test the application design
• Define acceptance criteria
• Maintain a level of expertise on the mortgage industry and the BSS and DLP product suite
• Use BSS tools to comply with internal requirements established to maintain visibility to project work including requirements, status, escalations, assignments, and archiving. These include Jira, SmartSheets, Confluence
• Serve as a delegate for and at times a substitute for the BSS Engagement Manager

Requirements:

• 3 years of mortgage lending or banking experience with exposure to multiple functional areas
• 3-6 years of business analysis experience in either mortgage or technology fields
• Bachelor's Degree from an accredited institution, or equivalent Certifications and Experience
• Must work well under pressure, be sensitive to deadlines, be able to interact in a team environment, be able to adapt quickly to change
• Apply attention to details and possess excellent analytical, problem solving and customer service skills
• Must be able to troubleshoot, resolve and communicate solutions for system issues to the business
• Experience in business requirements gathering, process analysis and design, gap analysis, functional design specifications, system configuration, and development of system tests, procedures and documentation
• Ability to summarize complex ideas clearly and succinctly
• Self-management: Ability to manage and prioritize own workload effectively
• 3+ years business or technical analyst experience within the mortgage software industry
• Must possess effective written and verbal communication skills used to translate incoming requirements and administer clear, defined, instruction
• Must be able to apply critical thinking tactics needed for researching, analyzing, troubleshooting, and resolving system issues satisfactorily
• Experience working in Agile or Agile-paired software development methodologies or environments
• Strong database management and/or use of SQL language
• Experience with software product design and architecture
• Experienced with facilitating small or large audience presentations and information transfer
• Must function well under pressure and be capable of meeting time-sensitive deadlines
• Must be an adaptable team player who will interact and work amicably within multiple teams and projects
• Possess strong self-management skills exercising both successful time management and workload prioritization effectively
• Blue Sage is unable to sponsor work visas at this time
• We do not accept third-party submissions
• Working knowledge of Agile software development methodologies desired
• 3+ years Mortgage Lending experience preferred
• Passion for mortgage technology and delivering high-quality client implementations
• Eagerness to develop talent and raise the bar for project delivery across the organization