Project Manager

Isos Technology is seeking a Technical Project Manager to join its team and build strong relationships with clients, consultants, and internal stakeholders. The role serves as the primary client-facing contact for Atlassian services engagements, leading project delivery, Agile ceremonies, budget and resource management, stakeholder communication, Atlassian consulting, training, and related business development activities.

Responsibilities:

• Serve as the primary point of contact for client engagements, managing day-to-day communications, weekly status reports, and facilitating status meetings
• Lead end-to-end project delivery, including requirements documentation, backlog creation, prioritization, and coordination of internal and client implementation teams
• Act as Product Owner for Atlassian Services implementations, refining and maintaining iteration-based backlogs aligned to client strategic objectives
• Plan, schedule, and facilitate all Agile ceremonies, including stand-ups, planning sessions, and reviews
• Maintain accurate project artifacts (Kanban boards, Scrum boards, task lists) to track progress, dependencies, and completion status
• Manage engagement scope, budget, and resources; identify risks, escalate blockers, and prepare change orders, risk assessments, and required approvals
• Coordinate execution across Isos consultants, technical teams, and client stakeholders to ensure timely and successful delivery
• Report engagement status, progress, and financial health to internal leadership and client stakeholders
• Serve as an Atlassian Subject Matter Expert, advising clients on best practices, standards, and Isos service offerings
• Deliver Atlassian training modules to clients as needed
• Support business development efforts, including pre-sales consulting, proposal development, SOW creation, and budget estimation
• Translate client strategic objectives into clear implementation plans that define scope, complexity, resourcing, risks, and delivery phases
• Collaborate with technical teams to plan and execute system maintenance and migration best practices; maintain related documentation
• Contribute original thought leadership content (blogs, white papers, social posts) to support Isos Atlassian Services marketing initiatives

Requirements:

• 2+ years of experience leading teams as a technical or functional Project Manager
• 1+ year of hands-on experience using Jira and Confluence
• Strong client communication and stakeholder management skills
• Working knowledge of project management methodologies
• Experience tracking and managing project budgets
• Proficiency in Jira project and workflow configuration, including bulk updates and moves
• be authorized to work in the United States
• 1+ year of Atlassian administration experience with Jira and Confluence
• Experience managing Atlassian schemes, including:
  • Permission and project permissions
  • Notification schemes
  • Security schemes
• Ability to independently execute Atlassian-related configuration and support work
• Strong requirements elicitation skills when working with client teams
• Pragmatic problem-solving approach with the ability to adapt to real-world constraints
• Exceptional organizational skills that help internal teams and clients stay aligned and on track