Technical Program Manager - Marketing (Remote) US

Cengage is an education technology company that provides digital products, services, and platforms to support learners worldwide. The Technical Program Manager will lead the delivery, governance, and evolution of the Marketing Technology portfolio, coordinating cross-functional teams, managing dependencies, and driving platform integration and continuous improvement.

Responsibilities:

• Own program management and delivery across the Marketing Technology (MarTech) portfolio, ensuring initiatives align with Marketing and Technology priorities
• Lead complex, multi-functional MarTech programs from planning through delivery, including roadmaps, achievements, dependencies, risks, testing, deployment, and adoption
• Partner with Marketing, Product, Engineering, Architecture, Data, Analytics, and other teams to coordinate priorities and drive successful execution
• Provide governance and oversight throughout the marketing technology landscape, including platform integrations, technology lifecycle planning, technical debt, and investment priorities
• Drive executive-level communication and reporting on program health, risks, dependencies, decisions, and key achievements
• Find opportunities to simplify and improve the MarTech ecosystem, including evaluating new technologies, improving integrations, and driving process and platform improvements

Requirements:

• Demonstrated experience leading large, complex technology programs across multiple functions and influencing teams without direct authority
• Experience working with Marketing Technology platforms and ecosystems, including marketing automation, CRM, CMS, consumer information, insights, and digital experience technologies
• Good understanding of system integrations, APIs, data flows, platform dependencies, and enterprise SaaS technologies
• Exceptional communication, relationship-building, facilitation, and problem-solving skills, with experience working directly with senior leadership
• Experience with software development and delivery practices such as Agile/Scrum, Kanban, or SAFe and tools such as Jira and Confluence
• PMP or similar program/project management certification
• Experience leading enterprise MarTech transformation or modernization initiatives
• Experience with Salesforce Marketing Cloud, Salesforce Data Cloud/CDPs, CMS platforms, CRM, and digital analytics technologies
• Experience partnering across Marketing, Web/eCommerce, Data & Analytics, Architecture, and Engineering teams