Merchant Services Sales Account Executive

NewtekOne is a financial holding company providing banking, payment processing, lending, technology, and other business solutions to small and medium-sized businesses. The Merchant Services Sales Account Executive will generate and manage sales opportunities, prospect for new business, qualify leads, consult with clients on payment-processing solutions, and achieve sales and activity targets.

Responsibilities:

• Generate new business opportunities through proactive cold calling and prospecting, with an expectation of setting 8+ qualified appointments per day
• Enhance customer experience and build relationships by presenting a professional image as you represent the company while being camera ready in accordance with company policies and procedures
• Engage business owners and decision-makers in meaningful conversations to uncover payment-processing needs and identify opportunities to improve their current solutions
• Prospect new business using a variety of networking techniques such as cold calls, texts, emails, social engagement, and events
• Effectively communicate the value of payment-processing solutions and create enough interest to advance qualified prospects to the next stage of the sales process
• Research and analyze the potential client or referral's business, industry, etc. to determine the best product and/or solution for the client's needs
• Educate, consult, and navigate clients towards the appropriate NMS and its affiliates' products and solutions
• Develop new business opportunities with existing clients in order to expand our clientele and build our business
• Solve the client's business needs with the right products and services in a prompt and professional manner
• Manage a pipeline of prospects to qualify potential leads and move qualified leads into and through the sales funnel
• Prepare the client proposals using pricing within set guidelines
• Self-source leads when necessary
• Take ownership of daily activity and results, maintaining the urgency and discipline necessary to achieve or exceed established sale goals
• Develop and maintain strong working relationships with outside sales and marketing
• Schedule meetings both in the office and out in the field to present and demo products, services and/or solutions
• Ensure professional communication following the NMS telephone etiquette, greeting and salutation
• Consistently meet or exceed established call, contact, appointment, and conversion KPIs

Requirements:

• High School or equivalent experience
• a minimum of 3 years of related business-to-business (B2B) experience preferably in the credit card industry
• Prior experience in a faced-paced, high-volume outbound sales environment (e.g. 100+ calls daily)
• Demonstrate a hunter mentality with drive, persistence, and resilience to prospect consistently and overcome objections
• Comfortable with being on video camera while engaging with clients/customers, attending company/department meetings, etc. as required
• Prior experience with payment processing products and solutions
• Strong knowledge of the credit card industry a plus
• Passion for sales and technology with experience prospecting and closing inside/outside sales
• Demonstrate the tenacity to overcome barriers using consultative selling methods
• Strong organizational, follow-up and time management skills
• Strong interpersonal skills with the desire and ability to build long-term relationships
• Excellent interpersonal, oral and written communication skills
• Excellent listening skills and ability to ask probing questions, understand concerns, and overcome objections
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone
• Ability to effectively manage multiple priorities and adapt to change in a fast-paced business environment
• Must possess and be able to demonstrate strong influencing and closing skills
• Must be able to work independently as well as in a team environment
• Resourceful with the ability to learn new products, services and processes quickly
• Must be self-motivated, persuasive, tenacious, and results driven
• Exudes confidence, charisma, and professionalism
• Possess a strong work ethic and a desire to succeed
• Competent computer skills
• Experience in business development/lead generation sales and marketing preferred
• Bilingual is a plus