Senior Engineering Manager, Infrastructure + Developer Productivity

Patreon is a media and community platform that helps creators build lasting businesses through memberships, community features, live video, and direct sales. The Senior Engineering Manager will lead the Infrastructure and Developer Productivity teams, owning their roadmap and execution while advancing reliability, developer velocity, and AI-assisted software development across the engineering organization.

Responsibilities:

• Manage and grow ICs; own hiring, performance, and career development for your org
• Own operational excellence: observability standards, on-call structure, incident response, SLAs/SLOs, and Production Readiness Reviews (PRR)
• Partner closely with Product Engineering, Security, and Data leaders so infrastructure and tooling decisions don't become a bottleneck for product delivery
• Drive the org's AI-enablement strategy — deciding where to standardize tooling/workflows and where to let teams choose their own path

Requirements:

• 10+ years of engineering experience, including 5+ years in engineering management, ideally with experience managing managers or senior ICs across multiple teams
• Direct experience leading infrastructure, platform, or developer-productivity teams supporting a consumer product at scale
• Familiarity with cloud infrastructure (AWS/GCP), Kubernetes, and infrastructure-as-code tooling
• Comfort operating scalable production systems with high availability and performance requirements
• Strong cross-functional partnership skills; you'll work daily with Product Engineering, Security, and Data leads
• Experience standing up or scaling developer tooling (CI/CD, testing platforms, internal dev environments)
• Exposure to AI-assisted software development
• Direct experience rolling out AI coding tools/agents at an organizational level, including adoption metrics and guardrails