Job Summary:
Investigate, analyze, and resolve application issues with minimal direction. Perform and lead field investigations of application issues and interface with field users and management. Perform and lead application training and provide input in the development of training materials. Perform data analysis and assist in the development of reports. Perform application administrative functions and develop associated administrative procedures. Take the lead to assist support staff in investigating and resolving application issues. Lead efforts with business unit employees to define and build business processes and the functional requirements for associated applications. Provide assistance, and guidance to employees across the corporation in the proper use of applications. Lead the development of application testing plans and take a lead role in providing required user training plans.
Essential Job Functions & Tasks:
1. Investigate and resolve application issues with minimal direction from senior staff.
2. Perform application field investigations and interface with field staff and management.
3. Perform data analysis.
4. Participate in process design and develop business cases.
5. Perform application training.
6. Coordinate field user group activities.
7. Perform application administrative functions with minimal direction from senior staff.
8. Develop test plans and participate in testing.
9. Develop training plans/materials.
10. Participate in the collection of user requirements from field users.
11. Discuss technical issues competently with team members, end users and management.
12. Exhibit a high level of understanding of application functionality and associated business process.
Minimum Requirements:
Seeking a website and mobile application product owner with the following experience:
- Experience managing web and/or mobile application products.
- Working knowledge of Agile and Scrum methodologies.
- Experience writing user stories, acceptance criteria, and managing product backlogs.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, facilitation, and stakeholder management abilities.
- Experience using tools such as Azure DevOps, Jira, Confluence, or similar platforms.
Education Requirements:
- Associate's or Bachelor's degree in Business, IT or Engineering, Math, or Statistics Field.
- Bachelor's Degree preferred.
Work Experience:
- 8 Years of Experience with Bachelor's Degree.
- 9 Years of Experience with Associate's Degree.
application testing,data analysis,administrative,application training,business processes,field investigations,functional requirements,Investigate,investigating,development of training materials,development of reports
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
