Business Analyst / Functional Consultant

Boston Harbor Consulting is seeking a Business Analyst / Functional Consultant to bridge clients’ business needs and the Vendavo platform. The role supports Vendavo implementations from discovery through go-live, translating requirements into user stories and configurations while coordinating with clients and technical teams.

Responsibilities:

• Support the successful delivery of multiple Vendavo implementation projects, from discovery through go-live
• Provide design, development, and systems-integration user stories for client engagements, from the definition phase through implementation
• Partner with the technical team to support delivery of functional use cases
• Identify risks in the solution design and own the functional solution outcomes within the project
• Communicate effectively with clients to identify needs and evaluate alternative functional solutions
• Gather functional and non-functional requirements and draft user stories using Agile/Scrum methodology
• Define and articulate product features, configuration, specifications, and user stories
• Draft, update, and track user stories throughout the project lifecycle
• Ensure that both customer stakeholders and project stakeholders stay aligned on requirements
• Develop a working understanding of the features, capabilities, and limitations of the Vendavo platform, including its pricing, quoting and agreements, rebates, and analytics modules
• Promote best practices in data analysis, pricing configuration, and reporting
• Collaborate with the QA team, project managers, and developers to ensure alignment with client requirements
• Monitor project progress by tracking development activity, resolving bottlenecks, and publishing status reports
• Participate in product development, testing, user acceptance, deployment, and post-implementation support
• Learn each client’s business and become a subject matter expert in their commercial processes
• Communicate project progress to senior management and clients in writing and in daily meetings

Requirements:

• Experience in customer-facing, consultative roles at an enterprise software company or professional technology consulting firm
• Experience presenting to groups that include senior managers and executive-level stakeholders
• Self-organized, with a healthy balance of independent ownership and team collaboration
• A working understanding of value-based selling and how pricing decisions affect margin
• Bachelor's degree in a relevant field (business, computer science, engineering, or equivalent practical experience)
• Experience with project management and defect-tracking tools such as Jira and ALM
• Excellent written and verbal communication skills
• Strong attention to detail, with the ability to prioritize and multitask
• Ability to work independently and as part of a team, with strong time-management and organizational skills
• Proficiency in Microsoft Excel
• ideally serving industrial, automotive, distribution, consumer packaged goods, chemical, or high-tech clients
• CPQ and/or B2B pricing experience is a strong plus
• Experience with Vendavo, SAP CPQ, Salesforce, or comparable pricing and CPQ platforms is a plus