Data Cloud Governance Manager

Job Title: Data Cloud Governance Manager

Location: East Hanover, NJ Hybrid (3 days (Mon-Thurs), 2 remote)

Job Purpose

• Client is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within Strategy, Platforms & Transformation (SPT) AI & Platform Products and plays a crucial role in driving the transformation to a next-generation Customer360 operating model.
• Novartis seeks an accomplished product leader with a track record of turning business demand from multiple commercial functions into a well-managed data product backlog. Strong prioritization judgment, stakeholder partnership, and hands-on data fluency are essential to success in this role.
• Reporting to Director, PO Audience Activation & Marketing Intelligence, Data Cloud Governance Lead owns the enterprise governance framework for shared Data Cloud capabilities, ensuring that access, data protection, security, privacy, tagging, masking, and cross-boundary data sharing are designed and operated consistently. The role translates enterprise policies and regulatory expectations into actionable platform guardrails, partners with the IT Center of Excellence and architecture teams, and enables responsible delivery across Data Spaces without creating unnecessary friction.

Ideal Background

• Bachelor's degree in data, technology, business, engineering, computer science, or a related field required; advanced degree preferred.
• Fluent English; other languages are desirable.
• 5+ years of experience in data governance, privacy, security, risk, compliance, product management, or platform governance roles.
• Strong understanding of enterprise data controls, including access management, classification and tagging, masking, encryption, consent, retention, and controlled data sharing.
• Experience translating policy and regulatory requirements into platform standards, technical requirements, and delivery acceptance criteria.
• Demonstrated success working across business, IT, architecture, security, privacy, legal, data engineering, and product teams in a matrixed environment.
• Strong written and verbal communication skills, with the ability to explain complex control requirements to both technical and business audiences.

Preferred

• Hands-on familiarity with Salesforce Data Cloud governance capabilities, data models, Data Streams, Data Lake Objects, and platform access patterns.
• Experience in pharma, life sciences, healthcare, or another regulated and data-intensive industry.
• Knowledge of agile product delivery, risk-based controls, audit evidence, and enterprise architecture governance.

Leadership Competencies

• Navigate complexity
• Enable impactful and timely decision-making across business, data, technology, privacy, and compliance stakeholders.
• Identify the critical issues in complex situations, maintain focus on enterprise outcomes, and adapt priorities as conditions change.
• Take a long-term view of platform sustainability, downstream impacts, and reusable enterprise capabilities.
• Deliver collective impact
• Integrate diverse perspectives to achieve the best outcome for the enterprise.
• Influence without authority and collaborate effectively across organizational boundaries.
• Challenge assumptions constructively and make decisions grounded in evidence.