Senior Business Analyst

Brandt Information Services builds technology supporting government and public-facing services, including payments and transactions. The Senior Business Analyst will lead discovery, define requirements, align cross-functional teams, and ensure accuracy across payment processing, reconciliation, ledger, and financial reporting systems. The role also supports production triage and operational workflows in a fully remote environment.

Responsibilities:

• Drive discovery for initiatives across payments, transaction lifecycles, ledger entries, and financial reporting
• Translate business needs into clear, testable requirements, user stories, and process/data flows
• Ensure requirements are complete and aligned before development begins—minimizing rework
• Document workflows and data mappings across transaction and financial systems
• Own requirements quality and completeness from discovery through delivery
• Partner with Product Owner, Engineering Tech Lead, Finance, and Operations to align on scope, priorities, and outcomes
• Drive backlog refinement and prioritization using business value, financial impact, and risk
• Identify dependencies and risks early, especially those affecting reconciliation, reporting, or ledger accuracy
• Actively participate in testing and validation to ensure implementation meet business requirements and financial expectations
• Operate expertly in an agile scrum environment
• Analyze and resolve issues in payment processing, transaction flows, and reporting pipelines through root cause analysis
• Partner with Finance and Stakeholders to validate ledger behavior, reconciliation processes, and reporting outputs
• Identify and drive improvements in accuracy, traceability, and efficiency across financial workflows
• Triage issues impacting transactions, payments, or reporting accuracy
• Identify recurring defects and systemic gaps
• Escalate high-impact issues affecting customers or financial data

Requirements:

• 4–8+ years of experience as a Business Analyst in a technology-driven environment
• Hands-on experience with transactional systems (e.g., authorization, settlement, reconciliation, gateways, or ledger platforms)
• Strong understanding of transaction lifecycles, including authorization, settlement, reconciliation, and ledger posting
• Experience working with financial reporting, auditability, and data integrity requirements
• Proven ability to lead discovery and drive alignment across cross-functional teams
• Strong analytical skills, including root cause analysis and production issue investigation
• Experience translating complex workflows into clear requirements and data/process models
• Experience working in agile environments and with agile tooling ( Scrum, Jira, Azure Dev Ops, Confluence, process modeling tools)
• Excellent communication skills and ability to influence in a remote, distributed team
• Ability to operate independently, prioritize effectively, and own outcomes end-to-end
• Experience with government systems, regulated environments, or high-audit financial systems is a plus