Manager, Product Design Job Details | Sephora

Sephora is a beauty retail company focused on creating inclusive and empowering experiences. The Product Design Manager will lead a team and set the strategic direction for a broad portfolio of digital and in-store experiences, including AI-powered and agentic products. The role is responsible for driving design quality, user-centered innovation, and cross-functional collaboration across Sephora’s platforms.

Responsibilities:

• Lead across a broad, multi-domain portfolio, setting direction and maintaining a cohesive, client-centered experience across stores, client service, marketing technology, and account trust and security
• Champion design thinking and innovation by leading your team in problem-solving and ideation sessions, ensuring user research is integral to crafting compelling solutions
• Champion thoughtful adoption of AI across the design team, translating emerging AI capabilities into intuitive and trustworthy experiences that solve real client problems
• Uphold exceptional design quality by mentoring a team to excel in all aspects of design—from sketching to prototyping—while driving consistent results
• Strengthen collaboration and communication by building trust and fostering cross-functional partnerships with engineering, product, marketing, and operations stakeholders

Requirements:

• 5+ years of experience in UX design with a deep understanding of e-commerce and mobile app design principles, alongside a minimum of 3 years of management experience
• Demonstrated experience shaping and delivering customer-facing AI, machine learning, personalization, recommendation, conversational, or intelligent product experiences
• Expertise in leading product strategy and user experience vision, complemented by skill in workshop design and facilitation
• Proven ability to apply generative AI or other emerging technologies within a product design practice, from exploration and prototyping through delivery
• Exceptional communication skills, with the ability to inspire and persuade diverse audiences and coach designers on AI-assisted workflows
• A bachelor's degree in design, a related field, or equivalent experience