Principal Business Systems Analyst - Remote

Optum Tech develops healthcare technology solutions using data analytics, artificial intelligence, and cybersecurity to improve health outcomes and the healthcare system. The Principal Business Systems Analyst will lead enterprise technology, data, analytics, automation, and AI-enabled initiatives, overseeing strategy, roadmaps, delivery, governance, and cross-functional execution for Medicare and Retirement solutions.

Responsibilities:

• Lead enterprise technology, data, analytics, automation, and AI-enabled initiatives from strategy through delivery
• Design, develop, and deploy AI-powered solutions and automations to address complex business challenges with an emphasis on responsible AI use
• Define product and program roadmaps, delivery plans, success metrics, budgets, and resource strategies
• Partner with business, product, engineering, architecture, and operations teams to deliver scalable technology solutions
• Manage program financials, business cases, forecasting, vendor relationships, and executive reporting
• Drive requirements gathering, stakeholder alignment, prioritization, and delivery planning
• Oversee program execution, dependency management, release planning, and operational readiness
• Collaborate with AI, data science, and engineering teams to deliver AI-enabled business capabilities, evaluate emerging trends, and inform strategic solution design
• Partner with technology and governance teams to ensure solutions meet security, compliance, and operational standards
• Lead organizational change management and technology adoption efforts to maximize business value while mentoring cross-functional teams

Requirements:

• Bachelor's degree or 4+ years of equivalent technology or business systems analysis experience
• 6+ years of experience leading enterprise technology, product, program management, digital transformation, data, or analytics initiatives
• 5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
• 4+ years of experience managing large-scale technology, digital products, platform modernization, analytics, or AI-enabled business programs
• 3+ years of experience delivering complex cross-functional initiatives involving product, engineering, architecture, operations, and business stakeholders
• 3+ years of experience developing roadmaps, business cases, governance processes, and execution plans
• 2+ years of experience managing budgets, resource planning, forecasting, vendor relationships, and executive communications
• 2+ years of experience partnering with engineering, architecture, data, and AI teams to design and deliver technology solutions
• Advanced degree (e.g., Master's degree or MBA) in Computer Science, Information Systems, Business Administration, or a related field
• Experience in Medicare Advantage, Medicare Part D, or health plan operations within the healthcare/payer space
• Professional Agile/Scrum certification (e.g., SAFe Agilist, SPC, CSPO, or PMP)
• Experience with cloud platforms (e.g., AWS, Azure) and enterprise AI/ML deployment frameworks or workflow automation tools