Role : ServiceNow Developer
Location : Woodlawn, MD
Key Required Skills:
Experience analyzing the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal.
Position Description:
· Provide development support for ServiceNow projects and enhancements.
· Develop process workflows and automation strategies.
· Collaborate with the team in architecture design development and reviews.
· Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements.
· Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications for their practice expertise.
Skills Requirements:
FOUNDATION FOR SUCCESS (Basic Qualifications)
· Bachelor's and 3 years of experience, Master's and 1 year of experience or 7+ in lieu of a degree
· 5+ years of experience as ServiceNow developer
· 3+ years of experience with technical discussions and reviews.
· Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies
· Excellent understanding of system architecture, design principles, and impacts
· Experience supporting IT related data integrity (CMDB, HAM, SAM etc.)
· Excellent technical leadership skills and initiative to take on additional responsibilities.
· Excellent written and oral communication skills to deliver technical solutions simply and succinctly
· Experience with the US Federal Government
· Must be able to obtain and maintain a Public Trust. Contract requirement.
FACTORS TO HELP YOU SHINE (Required Skills)
These skills will help you succeed in this position:
· Required ServiceNow required certification:
o Certified System Administrator (baseline)
o Certified Application Developer (baseline)
· Additional ServiceNow CIS certification with preference for the following:
o CIS – Customer Service Management
o CIS – IT Service Management
o CIS – Discovery
o CIS – Service Mapping
o CIS – Strategic Portfolio Management
o CIS – Application Portfolio Management
o CIS – Software Asset Management
o CIS – Hardware Asset Management
· 3+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
· 3+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
· 2+ years of technical leadership experience driving change/solutions.
HOW TO STAND OUT FROM THE CROWD (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:
· Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java
· Experience with implementing Java scripting to support automation across the various modules in ServiceNow
· Experience with REST and SOAP web service protocols
· Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals
· Knowledge of SAML, Active Directory, or LDAP
· Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR
· Project Management or Agile certification
· ITILv4 Foundations Certification
· Ability to work in a high growth, fast paced environment
Education:
· Bachelor's and 3 years of experience, Master's and 1 year of experience or 7+ in lieu of a degree
· Must be able to obtain and maintain a Public Trust. Contract requirement.
