Sales Development Representative

Innodata is a global data engineering company that provides data, evaluation frameworks, and human expertise for responsible artificial intelligence. The Sales Development Representative will identify and qualify prospective clients, build relationships, manage the sales pipeline, and partner with the Sales Director to grow opportunities in the GenAI landscape.

Responsibilities:

• Conduct thorough research to identify and target potential customers within the ideal customer profile
• Utilize various outreach channels including cold calling, email, social media, and LinkedIn to connect with prospects
• Develop personalized outreach strategies to engage prospects based on their needs and pain points
• Conduct in-depth conversations to understand prospect needs, business challenges, and buying authority
• Qualify leads based on established criteria like company size, industry, job title, and budget
• Effectively assess the potential of each lead and prioritize opportunities accordingly
• Manage a robust pipeline of qualified leads by tracking progress and ensuring timely follow-up in salesforce
• Schedule calls and meetings between qualified prospects and the sales director
• Collaborate closely with the sales director to ensure a seamless handoff of qualified leads
• Establish rapport with potential customers and build trust through effective communication
• Nurture leads by providing valuable information and addressing concerns
• Position themselves as a trusted advisor to prospects throughout the sales cycle
• Monitor key sales metrics and analyze performance data to identify areas for improvement
• Utilize CRM tools to track outreach activities, lead qualification, and sales pipeline progression
• Provide regular updates to sales leader on progress and insights

Requirements:

• Proven track record of success in a sales development role
• Strong knowledge of GenAI, to include LLM, SFT and Trust and Safety is critical
• Excellent communication and interpersonal skills, including the ability to build rapport quickly
• Strong understanding of sales methodologies and best practices
• Ability to research and identify potential customers effectively
• Excellent time management and organizational skills to manage a high volume of leads
• Strong listening skills to understand customer needs and pain points
• ideally selling experience across complex machine learning, AI and/or data labeling services