Sales Account Manager Remote Hybrid

2Krew Security & Surveillance is a security provider offering customized solutions to keep families and communities safe. The Sales Account Manager will lead critical business accounts, manage client relationships, address customer issues, develop new business, negotiate agreements, and coordinate with sales and other teams to ensure successful solution delivery.

Responsibilities:

• Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits
• Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services
• Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives

Requirements:

• experience in account management and developing new business opportunities among both existing and new customers
• Excellent cross-functional experience working with customer service and product development to improve the entire customer experience
• This person must live in the Pgh metro area
• Bachelor's degree in Business, Sales or related field
• Strong verbal and written communications skills
• Excellent listening, negotiation, and presentation abilities
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Familiarity with CRM software preferred (ConnectWise a bonus)