Senior Site Reliability Engineer

Laravel builds tools and infrastructure that empower millions of developers to ship their work. The company is seeking a Senior Site Reliability Engineer to establish its SRE function and design reliable systems supporting Laravel Cloud, Nightwatch, and Forge. The role focuses on multi-region Kubernetes infrastructure, observability, automation, and cross-team reliability practices.

Responsibilities:

• First 30 Days: You will have selected an SLO monitoring solution
• Day 60: You will have guided teams towards identifying SLIs and how/why we work with SLOs at Laravel
• Day 90: You have established clear, data-driven SLOs across engineering teams, giving us a unified language for reliability
• Year One: You have worked together with our engineering teams to identify SLIs, review existing SLAs, created SLOs, and educated teams on how SLO’s error budgets guide decisions
• Architect Reliability: Establish SRE as a core function at Laravel, building the fundamentals from the ground up
• System Design: Design, build, and maintain multi-region Kubernetes infrastructure and global distributed systems
• Automation: Solve operational challenges through software, reducing manual intervention (toil) for our product teams
• Observability: Design and implement monitoring, logging, and alerting systems using tools like Prometheus, Grafana, and Loki
• Collaboration: Partner with product leads and SecOps to make reliability a shared responsibility

Requirements:

• Deep experience with Linux system administration and cloud platforms, specifically AWS
• Proficiency with Kubernetes, Docker, and managing infrastructure via Terraform
• The ability to solve problems with software and scripting using e.g. PHP, Bash, or Go
• A "smart and passionate" approach to troubleshooting, with the ability to deconstruct complex systems into triagable components
• Experience with SLO/SLI/SLA definition, capacity planning, and performance tuning
• A commitment to documentation, cross-team collaboration, and an automation-first mindset
• Previous experience working with the Laravel framework and our existing product suite (Cloud, Forge, Vapor, etc.) is highly preferred
• Experience with Prometheus, Grafana Mimir, and Grafana Loki for metrics storage and alerting