STAR Data Analyst

Davenport University is seeking a STAR Data Analyst to serve as the analytical backbone of its Student Technology, Advising, and Retention project. The role develops predictive analytics, dashboards, reporting systems, and data governance processes while integrating data from academic and student support platforms to identify at-risk students, evaluate interventions, and meet reporting requirements.

Responsibilities:

• Develop, maintain, and continuously refine dashboards and reporting tools that monitor STAR performance measures, including retention, persistence, credential attainment, workforce readiness outcomes, student engagement, and utilization of support services
• Design and implement predictive analytics models that identify students who may benefit from academic, financial, advising, or student support interventions
• Integrate, validate, and analyze data from Ellucian Student Signature, Blackboard, Tutor.com, Salesforce, career services platforms, and other project systems
• Lead data quality, cleansing, validation, and governance activities to ensure accuracy, consistency, and reliability of project data
• Produce quarterly and annual performance reports for project leadership, the U.S. Department of Education and stakeholders
• Collaborate with advisors, faculty, student support personnel, and project staff to translate data into actionable student success strategies
• Establish and maintain FERPA-compliant data governance procedures, data access protocols, and reporting standards
• Provide data analyses and performance updates to the Project Director, Advisory Board, university leadership, and partners
• Coordinate data collection, validation, and reporting activities with the external evaluator to support evaluation activities
• Support continuous improvement efforts by identifying trends, monitoring implementation progress, and recommending data-informed adjustments to project activities
• Assist with dissemination of project outcomes through presentations, reports, publications, and institutional communications
• Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC, and national affiliations associated with athletics or other role-specific regulations
• Provides GREAT customer service, anticipating and exceeding the needs of our customers
• Demonstrate and promote the University's Cultural Values
• Perform other duties as assigned

Requirements:

• Experience working with large datasets, reporting systems, dashboards, and data visualization tools
• Demonstrated experience with predictive analytics, statistical analysis, and performance measurement
• Experience working with SQL, relational databases, and data integration processes
• Strong analytical, problem-solving, organizational, and communication skills
• Knowledge of FERPA, data privacy, and data governance best practices
• Experience using AI for data analysis
• Master's
• Knowledge of higher education data systems, student success metrics, retention analytics, or institutional research practices
• Experience supporting program evaluation, grant reporting, or performance measurement initiatives