Sr. Technical Project Manager, Axon 911

Axon is a company focused on protecting life through an ecosystem of devices and cloud software for critical safety and justice issues. The Senior Technical Project Manager will lead end-to-end cloud and IT deployments for Axon 911, coordinating technical and operational resources, managing stakeholders, and ensuring successful system integrations and production cutovers for public safety agencies.

Responsibilities:

• Lead end-to-end deployment of cloud-based platforms, including system configuration, testing, and go-live support
• Collaborate with customers, partners, and internal teams to implement scalable, secure, and resilient IT solutions tailored for public safety
• Create/manage project and technical implementation plans (e.g., infrastructure readiness, data flows, failover testing)
• Coordinate with DevOps, R&D, and Solution Architects to align product capabilities with deployment requirements
• Manage expectations across stakeholders, resolve issues proactively, and ensure milestone delivery
• Facilitate system handovers to customer IT teams and lead onboarding/training where required
• Identify post-deployment support needs and optimization opportunities for add-on services

Requirements:

• PMP or CAPM certified
• Have 5+ years of experience managing global technical projects, preferably within a B2B SaaS, IT, or cloud services company
• Are experienced in leading cross-functional teams through cloud or hybrid infrastructure implementations
• Possess strong knowledge of IT infrastructure, networking concepts, and cloud deployment models (AWS, Azure, etc.)
• Have a proven ability to translate customer needs into actionable technical plans
• Thrive in a dynamic, fast-paced startup culture and are confident interfacing with both technical and executive stakeholders
• Experience with ESInet and NG911 i3-compliant technologies
• Familiarity with systems used by PSAPs or other emergency services
• Hands-on experience managing projects involving cloud-native architectures or real-time communication platforms
• Demonstrated ability using AI tools, cross-platform integrations, and innovative tools