Manager 1 - Quality Systems Design

Confidential is seeking a Process and Personnel Qualification Management Expert to support Medical Safety and Global Development business process owners within its Quality Management System framework. The role manages end-to-end content management and compliance training projects, including process modeling, approvals, training development, deployment, communication, and issue resolution.

Responsibilities:

• Define and manage project plans, tasks, schedules, scope, timelines and deliverables
• Perform project management across the life cycle from content development in Business Process Model and Notation (BPMN) format and approval (in a CM storage system) to training identification, target audience identification, training material development and training deployment (in LMS)
• Ongoing communication with business owners on project progress and resolution of issues
• Work with peers in PDM to ensure compliant training and content are installed for dedicated processes

Requirements:

• College Degree Required, minimum of 5 years' experience in medium to large organization
• Strong ability to problem solve
• Ability to work collaboratively with a large group of internal and external colleagues and partners
• Ability to multi-task and manage a large volume of projects with high quality
• Strong attention to detail and highly organized, works independently
• Strong written and verbal communications
• Proficient in process modeling software (e.g. Visio, Lucidchart)
• Proficient in MS Office products (Outlook, Word, Excel, PowerPoint)
• The PPQME should have a strong understanding of Learning Management Systems (LMS)