Business Systems Analyst

INW: Innovations in Nutrition + Wellness is a solutions partner serving the global nutrition and wellness industry. The Business Systems Analyst serves as a liaison between business teams and Technology, aligning enterprise applications and business processes through requirements gathering, application support, testing, implementation, documentation, and continuous improvement.

Responsibilities:

• Work with business stakeholders to document current-state processes, requirements, pain points, and desired outcomes
• Identify opportunities to improve, simplify, and standardize business processes across
• Translate business needs into clear functional requirements for ERP, enterprise applications, development teams, and vendors
• Help distinguish between process issues, system limitations, configuration needs, training gaps, and true development requirements
• Facilitate discussions between business and technical teams to ensure shared understanding of requirements and decisions
• Support ERP, LIMS, QMS, SaaS, and other enterprise application
• Assist with upgrades, migrations, implementations, integrations, and application improvement
• Coordinate functional testing, user acceptance testing, issue tracking, and go-live
• Help maintain application documentation, process maps, support procedures, and business ownership information
• Partner with the Director of Enterprise Applications to support application roadmaps, prioritization, and risk remediation
• Build strong working relationships with divisional and functional
• Spend time understanding how business processes are performed in practice, including within manufacturing and operational environments
• Support user training, communication, and adoption of new processes and system
• Help ensure new solutions are used consistently and deliver the intended business
• Provide ongoing support for process and application improvement opportunities identified by the
• Assist with validating reporting requirements, data definitions, and business
• Identify process or data-quality issues that affect application performance or reporting
• Support continuous improvement initiatives through process analysis, root-cause investigation, and measurement of outcomes
• Maintain clear documentation of decisions, requirements, processes, and system

Requirements:

• Experience as a Business Systems Analyst, Business Analyst, ERP Analyst, or similar role supporting business applications and process improvement
• Strong understanding  of  business  process  analysis,  requirements  gathering,  testing,  and
• Experience working with ERP or other enterprise business
• Ability to communicate effectively with both technical teams and business
• Strong documentation, organization, problem-solving, and facilitation
• Ability to manage multiple priorities and support complex cross-functional
• Experience in manufacturing, supply chain, quality, inventory, finance, or related operational
• Experience with JD Edwards, Deacom, Sage, Microsoft Dynamics, or similar ERP
• Experience with LIMS, QMS, or other regulated business
• Familiarity with SQL, reporting tools, integrations, or data
• Experience supporting ERP implementations, upgrades, migrations, or business-process standardization
• Experience working across multiple locations or business