Principal Product Manager

Vertex, Inc. is seeking a Principal Product Manager to drive product strategy and execution for a specific product across its full lifecycle. The role leads customer and market research, cross-functional alignment, roadmap execution, innovation, product integration, and strategic direction within the tax technology space.

Responsibilities:

• Lead customer and market research efforts to inform product strategy, ensuring customer pain points and market trends drive decision-making while optimizing product profitability and return on investment
• Influence product decisions by aligning engineering, marketing, and leadership teams, ensuring strategic cohesion across all functions. Shape internal and external messaging to ensure product initiatives align with business objectives and customer needs
• Tackle ambiguous, large-scale problems and drive resolution with minimal oversight
• Make high-level decisions based on data, balancing customer insights with business needs and performance metrics to guide product direction
• Have a deep, nuanced understanding of the product and market landscape
• Lead the full matrixed team for your product, making key decisions, guiding team efforts, and driving product direction. Mentor junior team members
• Own the tactical execution of the product strategy for your product, ensuring alignment with company objectives. Guide and make high-level decisions that shape the product’s future
• Provide leadership in creating cross-product innovation for a mid-term time horizon. Identify and define innovation opportunities that are not covered within a single product line
• Ensure Vertex competitiveness by creating continuous evolution of solutions derived from a tax-centric, market-driven perspective to identify opportunities not yet covered by existing individual solutions. Leverage tax technology, tax lifecycle, and tax process know-how to identify opportunities for automation and innovation that are currently not covered
• Identify opportunities for end-to-end solutions by integration and/or APIs between solutions and recommend harmonizing and standardizing roadmaps
• Participate as a trusted advisor to the suite owner to assist in the definition of individual solutions and their evolution
• Enable and advance Vertex innovation capability and speed by leveraging and exposing industry knowledge and experience
• Interface/Team across functional areas such as Strategy and Emerging Technology to create long-term product vision and concepts
• Participate in setting the mid-term strategic and product direction for Vertex
• Maintain frequent contact with customers, partners, and other market participants to identify pain points and derive innovation ideas
• Present and represent Vertex in conferences to showcase Vertex thought leadership
• Routinely attend trade shows and maintain excellent awareness and fluency in competitor offerings, driving differentiated product offerings and enabling sales and marketing differentiation in offerings
• Create and maintain mechanisms for receiving and tracking input on requirements from prospects, customers, internal staff, partners, trade shows, and industry analysts
• Occasional travel required

Requirements:

• Understanding of “jobs to be done” in the global transaction tax space
• Must have excellent business acumen and knowledge of core, emerging, and competitive markets in the tax technology space
• Ability to articulate and translate business problems into solutions in a cloud environment
• Generally understand the impact of ecosystems and how to build solutions for and to integrate with them
• Excellent presentation skills with the ability to make presentations to top management
• Proven ability to work in a matrixed environment and lead by influence
• Proven ability to stay on task, overcome obstacles, meet deadlines and milestones, and deliver work by agreed-upon dates
• Demonstrated ability to drive results virtually with distributed global teams
• Minimum of twelve (10) plus years of product management experience
• Previous experience with SaaS, Cloud solutions
• Successful track record of developing go-to marketing programs with measurable results
• Bachelor's Degree in Business, Engineering, or related field preferred