Sales & Business Development Manager

Eventeny is an event-management technology company serving festivals and conventions worldwide. The Sales & Business Development Manager will lead and develop the SDR team, manage inbound and outbound prospecting processes, and build qualified pipeline for the Software Sales and Enterprise teams. The role partners with Growth, Marketing, Sales, and Revenue Operations to improve lead conversion, CRM discipline, reporting, and customer experiences.

Responsibilities:

• Lead, coach, and develop a team of Development Reps to consistently meet goals for response time, qualification, meetings booked, show rate, accepted opportunities, and pipeline creation
• Own the team's rotating coverage model across calls, live chat, form submissions, email replies, and other inbound channels, balancing service levels, lead volume, and team capacity
• Develop repeatable, scalable processes that expand pipelines through direct, signal-based outbound prospecting, contact nurture, and high-intent retargeting workflows
• Build onboarding and ongoing enablement for Eventeny's solutions, buyer personas, discovery questions, objection handling, qualification standards, and CRM workflows
• Establish and maintain a consistent qualification and handoff process so Software Sales Specialists receive timely meetings, accurate context, and actionable notes
• Own SDR reporting and operating rhythms, including dashboards, weekly performance reviews, capacity planning, and clear communication of risks, trends, and opportunities to Growth leadership
• Maintain strong CRM discipline in HubSpot, including lead routing, activity capture, ownership, data quality, and follow-up standards
• Partner with Marketing to improve lead quality, campaign follow-up, and speed-to-lead; partner with Software Sales to improve meeting quality, acceptance criteria, and closed-loop feedback
• Travel may be expected from time to time for conferences and business development efforts
• Develop scalable playbooks for inbound conversion, outbound reply handling, AI-assisted outreach responses, lead recycling, and supplemental prospecting during non-peak periods
• Maintain a deep understanding of Eventeny's platform and model customer empathy, ethical selling, and clear communication in every interaction

Requirements:

• 5+ years of experience in sales development, opportunity creation, or another high-volume customer-facing sales role in a SaaS environment
• 2+ years of experience directly coaching, supervising, and managing SDRs or other quota-carrying sales team members
• A track record of improving team performance through clear goals, structured coaching, quality assurance, and consistent accountability
• Strong command of inbound sales fundamentals, including speed-to-lead, discovery, qualification, objection handling, meeting conversion, and sales handoffs
• A growth experiment mindset - you can form a hypothesis, test a process, learn from the results, and turn what works into a repeatable playbook
• A self-directed, highly organized, and resilient leadership style and the ability to thrive in a fast-paced, changing start-up environment
• Defers to data to make decisions and communicate with cross-functional teams
• A commitment to customer empathy, ethical business practices, inclusive leadership, and high-quality prospect experiences
• Strong comfort building and interpreting funnels, dashboards, and team metrics in a CRM
• hands-on HubSpot experience is strongly preferred
• Experience with AI-assisted sales workflows, events or event technology, or selling to SMB, mid-market, government, or enterprise buyers