Project Manager II - Distribution Compliance Management

Vertafore provides digital systems, specialized AI, and data-driven solutions for the insurance industry. The Project Manager II will lead multiple strategic implementations and consulting engagements, managing scope, schedules, budgets, resources, customer relationships, and project delivery from initiation through completion.

Responsibilities:

• Manage multiple complex projects from beginning to end
• Act as the liaison between customer and internal teams
• Communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality
• Manage resources assigned to your projects and the schedule of work for all phases
• Manage changes in project scope including documenting and explaining implications of changes so they are clearly understood and approved
• Manage expectations with customers and internal team to successfully deliver projects
• Compile and maintain professional executive status reports and required project documentation
• Communicate with the customer to ensure progress is being made and concerns are managed promptly
• Address difficult and/or escalated situations with minimal leadership involvement to an effective resolution
• Proactively learn and understand Vertafore software and the mechanics of their implementation and deployment
• Provide outstanding project team leadership to achieve, schedule, budget and scope performance
• Be part of project teams implementing Vertafore products and delivering Professional Services
• Manage multiple consulting engagements concurrently
• Analyze business operations and methodology to develop best practices
• Recommend solutions for customer pain points, gaps, needs, goals
• Works with team in India and the US

Requirements:

• Proficient with MS Office Tools
• Highly organized and have proven ability to monitor project budget vs. actuals and can forecast project revenues and expenditures
• Proven track record of building, developing and growing business relationships vital to the success of the project in person and remotely
• Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution
• Ability to effectively prioritize workload and tasks to meet deadlines
• Excellent presentation and communications skills, both written and verbal
• Ability to effectively solve problems, react to situations decisively and effectively
• 5+ years of customer facing project management experience (preferably within a software environment)
• The selected candidate must be legally authorized to work in the United States
• Relevant PM certification
• Bachelor's degree
• commensurate experience
• Previous experience with technical support and troubleshooting
• Prior insurance industry experience and knowledge