3 5 years of ServiceNow administration, platform support, or engineering experience.
Experience administering ServiceNow ITSM modules including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
Experience configuring workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, and platform security.
Familiarity with CMDB administration, configuration items, and data quality best practices.
Experience supporting enterprise SaaS, cloud, or managed services environments

ServiceNow Platform Operations Engineer

Key skills