We are seeking a detail-oriented and hard-working Laptop Imaging Technician to join our team in a fast-paced, high-volume environment. You will be responsible for imaging and configuring Windows laptops in bulk, ensuring each device meets company standards and is ready for deployment. Ideal for candidates with hands-on experience in IT support, desktop deployment, or similar technical roles. Must be able to work 100% onsite in Downers Grove, IL. Business casual dress is required.
Image and configure Windows laptops in bulk using SCCM task sequences (initiation only).
Perform first-time setup steps for new laptops, including required software and configuration.
Assist with laptop refresh projects, including device replacement and data migration.
Conduct quality control and assurance on all imaged laptops.
Troubleshoot imaging issues (e.g., PXE boot), document findings, and escalate as needed.
Accurately update tickets and asset management systems.
Wipe retired assets and coordinate returns to leasing companies.
Move and organize laptops on a large imaging bench (up to 60 laptops at a time).
Schedule repairs with hardware vendors and process asset return packages.
Collaborate as part of a 5-person team, reporting to the Laptop Imaging Depot Team Lead.
Provide high-volume service while maintaining quality and attention to detail.
Perform other duties as assigned.
Experience with Windows laptop imaging (SCCM task sequence experience preferred).
Ability to lift at least 50 pounds and move quickly between workstations.
Strong troubleshooting and problem-solving skills.
Excellent communication skills and ability to work in a team.
Fast typing or touch typing skills preferred.
High attention to detail and ability to follow instructions.
Relevant IT certifications are highly desirable, such as:
CompTIA A+
Microsoft Certified: Modern Desktop Administrator Associate
Microsoft Certified: Windows Client
Any other industry-recognized IT certifications
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
