Freelance Data Analyst

Social Factor is seeking freelance Data Analysts to support projects and new business opportunities. The role focuses on Boolean query and topic development, dashboards, reporting, and analysis for social media data.

Responsibilities:

• Build, test, refine, and maintain complex Boolean queries, listening topics, themes, and keyword groups
• Configure rules, tags, custom fields, classifications, and automated workflows to support accurate reporting and analysis
• Design and maintain dashboards, widgets, filters, and reporting views aligned with client and business objectives
• Perform quality assurance on queries, dashboards, tagging structures, data accuracy, calculations, and report outputs
• Adapt dashboards and reports for different audiences, including analysts, client teams, senior leaders, and executives
• Work independently in a remote freelance environment and communicate proactively about progress, questions, risks, and deadlines
• Create or follow established templates, methodologies, naming conventions, documentation standards, and quality-control processes
• Apply strong understanding of social media metrics, earned and owned media measurement, sentiment analysis, and digital analytics
• Manage multiple reporting assignments and deadlines while maintaining accuracy, consistency, and attention to detail

Requirements:

• US-based
• Hands-on experience with social media data
• Experience with Excel or Google Sheets and PowerPoint or Google Slides
• strong understanding of social media metrics, earned and owned media measurement, sentiment analysis, and digital analytics
• a demonstration of technical aptitude that translates into programming and/or software deployment management
• 2-4 years of Sprinklr experience
• Minimum of Windows 10 and macOS 12.X
• Internet speed requirement of a minimum of 50 mbps
• particularly with Social Listening, Reporting, and Insights
• experience with additional social listening, data visualization tools (Data Studio previously known as Looker Studio) or business intelligence platforms