Security Solutions Analyst - Secure Network Platforms

World Wide Technology (WWT) provides consulting and security services for enterprise customers. The Security Solutions Analyst supports the deployment, configuration, integration, testing, troubleshooting, and documentation of Palo Alto Networks, Zscaler, and other network security technologies while developing customer-facing cybersecurity consulting skills.

Responsibilities:

• Support the deployment and integration of Palo Alto Networks NGFW, Prisma Access, and SD-WAN solutions as part of customer engagements
• Assist senior consultants and consultants with solution configuration, testing, validation, and troubleshooting
• Participate in customer discovery, design workshops, and implementation activities under the guidance of senior team members
• Document technical designs, configuration standards, runbooks, and as-built documentation
• Assist with migration and integration projects involving Zscaler and other network security or SASE technologies
• Stay current on Palo Alto Networks and Zscaler product updates, industry threats, and network security best practices
• Collaborate cross-functionally with customer engineering, delivery, and account teams to ensure successful project outcomes
• Communicate technical concepts clearly to both technical and non-technical stakeholders

Requirements:

• Bachelor's degree (BA/BS) in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field; OR an equivalent combination of education, training, and professional experience will be considered in lieu of a degree
• Minimum of 1–3 years of experience in cybersecurity technology related to networking and/or firewalls
• Exposure to Palo Alto Networks and/or Zscaler technologies (e.g., NGFW, Panorama, Prisma Access, Prisma SD-WAN, Zscaler Internet Access/Private Access)
• Experience supporting general network security projects, including implementation, migration, or operational support
• Foundational understanding of core networking concepts: TCP/IP, routing and switching, VPN, and firewall policy administration
• Strong written and verbal communication skills, with the ability to document technical work clearly
• Ability to manage multiple priorities in a fast-paced, project-based consulting environment
• Industry certifications such as CompTIA Security+, or CompTIA Network+
• Familiarity with cloud security and SASE concepts (CASB, ZTNA, zero trust architecture)
• Scripting, automation experience (Python, Ansible, or similar), and experience working with AI LLMs (Claude, CoPilot, or similar)
• Prior consulting, professional services, or customer-facing technical support experience