Senior Product Designer

Toast is shifting from a B2B powerhouse to a consumer innovator by using restaurant and guest data to make dining more personal and frictionless. The Senior Product Designer will own reservations and booking end to end, develop prototypes, ensure high-quality mobile and web experiences, contribute to design systems, and collaborate with product, engineering, research, and marketing.

Responsibilities:

• Take an ambiguous problem and come back with a point of view and a prototype
• Design the whole loop, not just the booking screen
• Hold both sides in your head. A guest booking a table and a restaurant running a floor want different things
• Use behavioral data and guest feedback to shape what's next
• Build working prototypes fast, in whatever tool gets you there (Figma Make, Cursor, Replit, Magic Patterns, Lovable)
• Get something testable in front of people within days. Rough is fine, invisible isn't
• Run small experiments and think in phases
• Own visual and interaction quality end to end. Real opinions on type, spacing, hierarchy, motion
• Design native mobile and responsive web that holds up against the best apps people use
• Contribute to our design systems
• Partner closely with product, eng, research, and marketing
• Raise the bar for the designers around you through crit and pairing (not a management role, but a senior one)
• Advocate for the guest even when the pressure runs the other way, and explain why in terms the business cares about

Requirements:

• 5 to 7+ years designing consumer or consumer-grade products, with shipped work in your portfolio
• Range across native and responsive, guest-facing and operator-facing
• Fluency with AI prototyping tools and Figma, with a strong handle on accessibility
• Solid UX fundamentals and the judgment to know which one a problem needs
• Bonus for scheduling, availability, transactional, or marketplace flow experience, or anything where a guest action has to land cleanly in someone else's operations
• You design in code, or close enough that engineers trust your handoff
• You've built or stewarded a design system
• You've shipped consumer at scale and know what breaks there
• Front-end and performance literacy. You know why your beautiful transition is dropping frames
• You're a tinkerer. You build things nobody asked for just to see if they'd work