Training Spec/ LMS Super User

Description:
Hybrid Charlotte, NC or Raleigh, NC

This position serves as a subject matter expert in the use, administration, and optimization of the Learning Management System for PGO technical training, progression, and continuing education programs. The role requires demonstrated proficiency using Cornerstone LMS, including the ability to configure, maintain, validate, troubleshoot, and support LMS functionality to ensure training programs are delivered accurately, consistently, and in alignment with business and compliance requirements. As the LMS SME, this position partners with internal stakeholders to provide guidance, reporting, documentation, and system support that enables effective training execution and continuous improvement.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $20.00 to $25.00/hr. w2

JN -62

Responsibilities:

• Serve as the Cornerstone LMS super user and SME. Configure, validate, troubleshoot, and QA-test the system to ensure training programs run accurately, consistently, and in compliance.
• Create, maintain, and execute a schedule of LMS configuration changes, validation, and maintenance tasks for seamless course and program delivery.
• Perform quality assurance testing on all pre and post application implementations. Provide technical support and advanced troubleshooting.
• Communicate effectively and build strong relationships with internal stakeholders. Provide LMS leadership, documentation, permissions, and guidance across training groups. Lead LMS change initiatives within the training organization and act as a liaison between PGO and other Training groups.
• Develop custom reports and analytics, including completion rates, test score trends, and participant feedback, to monitor course effectiveness and identify improvement opportunities.
• Support, develop, and maintain SharePoint sites and portal pages for internal training and department customer access points. Support special programs and perform other duties as assigned.

Experience Requirements:

• Experience utilizing a Learning Management System in an administrative capacity, preferably Cornerstone.
• Ability to identify users' needs, analyze and organize information, and recommend solutions.
• Experience managing multiple complex projects with strong project management, prioritization, and follow-up skills.
• Human relations skills to influence, listen, and work effectively with all levels of management and employees.
• Effective written and oral communication with a customer-oriented focus. Ability to work in a team environment.
• MS Office proficiency, including Excel, Outlook, Word, and PowerPoint.
• Self-directed with strong organizational skills and attention to detail.
• Desired: Proficiency with e-learning tools such as Articulate 360, Adobe Photoshop, and Camtasia, and knowledge of e-learning design and development methods.
• Desired: Ability to recognize needs for new or different systems or applications and select appropriate alternatives.
• Desired: Ability to facilitate small to medium workshops and presentations and capture critical information.

Education Requirements:

• Associate's Degree.
• Five years of experience or equivalent job-related experience.

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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