Product Management Lead- Remote

Ochsner Health is a healthcare organization focused on delivering exceptional patient care. The Product Management Lead owns the lifecycle, strategy, integration requirements, and business planning for a portfolio of AI-enabled clinical products, partnering with clinical, operational, and informatics stakeholders to improve care workflows and efficiency.

Responsibilities:

• Owns product vision, prioritization, and detailed product definition for a portfolio of AI-enabled clinical decision support and care orchestration products across disciplines and service lines
• Defines and manages requirements for Epic and other EHR integrations, including data exchange, interoperability standards, and embedding product capabilities within clinical workflows
• Translates clinical workflows and care team needs into requirements for clinical decision support tools that deliver the right information to the right clinician at the right time
• Partners with clinical, operational, and informatics stakeholders to streamline care orchestration, reduce friction in care team workflows, and measure efficiency gains
• Invents channels with customers, stakeholders, and partners to identify problem areas that technology can solve
• Creates the product roadmap for multiple products and ensures the roadmap remains evergreen with inputs from business, clinical, operations, and software stakeholders
• Presents complex data to tell the product story to senior leaders and external stakeholders
• Proactively identifies barriers to product scale, including integration, workflow adoption, and governance constraints
• Autonomously writes business cases for further investment in the product portfolio and influences leadership to invest in required scale
• Uses metrics to make decisions about the portfolio of products
• Autonomously makes feature-level decisions and influences more fundamental core product decisions with leadership
• Performs other related duties as assigned
• Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards
• This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns

Requirements:

• Required – Bachelor's degree in business, technical, or related field
• Required – 6 years of product manager or other relevant experience
• Experience leading the product lifecycle for 2-3 large products from visioning through requirements development through launch and measurement
• Understanding of domain and competitive landscape
• Strong understanding of EHR integration requirements, including Epic integration pathways and interoperability standards (e.g., HL7, FHIR, SMART on FHIR, CDS Hooks), and the ability to translate them into actionable product requirements
• Working knowledge of clinical decision support tools, including how they are designed, validated, embedded in clinical workflows, and governed to ensure safe, effective use by care teams
• Understanding of care team operations and care orchestration workflows, and the ability to identify opportunities where technology can reduce friction and improve efficiency across care teams
• Proficiency in using computers, software, and web-based applications and ability to interpret, analyze, and understand complex data sets
• Effective verbal and written communication skills and ability to present complex data to tell the product story to senior leaders and external stakeholders
• Strong interpersonal skills and ability to influence stakeholders across multiple organizations, including clinicians, informaticists, and operational leaders, to further the mission of the product team
• Strong problem-solving skills and ability to use a creative approach
• Time management skills and ability to work under tight deadlines
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects
• Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid
• The incumbent has no occupational risk for exposure to communicable diseases
• Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role
• Preferred - Master's degree in business, technical, or related field