Software Engineer, Infrastructure - Self Managed Experience (SMX)

Camunda is an enterprise platform for agentic orchestration that coordinates AI agents, people, and systems across complex business processes. The Software Engineer will build, maintain, and release self-managed Camunda 8 distribution artifacts, improve deployment reliability across the customer lifecycle, and collaborate with customer-facing and technical teams. The role also contributes to deployment tooling, support rotations, testing, documentation, and customer-informed product prioritization.

Responsibilities:

• Build, maintain, and release C8 distribution artifacts for self-managed customers — Helm Charts (Kubernetes), C8Run, and Docker Compose — along with their documentation
• Improve the reliability and usability of deployment artifacts across the full customer lifecycle: installation, upgrades, and day-2 operations, not just initial deployment
• Engage directly with internal customer-facing teams (Support, Consulting, Presales) to understand real deployment problems, and use that signal to help shape what gets prioritized — not just how it gets built. Collaborate with Development Teams, Product Management, QA, and Documentation to ship integrated, tested, and documented releases
• Take part in the team's shared medic rotation and resolve engineering-level support cases, feeding learnings back into development
• Contribute to the shared tooling (review, deployment, and test tooling) that SMX is building so other Camunda teams can adopt it — this is one of the team's current investment areas

Requirements:

• Ability and/or willingness to use our product, with genuine curiosity about the customer problem behind a ticket — comfortable asking "should we build this" as well as "how do we build this."
• Strong expertise in building, operating, and maintaining Helm Charts; deploying applications on Kubernetes; implementing CI/CD pipelines with GitHub Actions; and managing infrastructure as code (e.g., Terraform)
• Ability to create clear technical documentation and communicate effectively across teams
• A pragmatic and autonomous approach to programming and problem-solving
• You thrive as a manager of one — you build it, you own it — and take pride in delivering maintainable, operable software
• Experience running and operating on-prem/self-hosted software on Docker
• Familiarity with Prometheus, Grafana, OpenTelemetry, or similar observability tools
• Working knowledge of the Go programming language
• Exposure to cloud infrastructure/IaC (Terraform, Crossplane) — useful as SMX moves toward shared review capability across installation artifacts and reference architectures