Senior Business Analyst

Verisk is a data analytics and technology partner to the global insurance industry. The Senior Business Analyst supports insurance carrier consulting teams in implementing, integrating, configuring, and enhancing the SuranceBay platform. This role leads project engagements, gathers requirements, coordinates stakeholders, and drives process improvements while working remotely with potential travel to client locations.

Responsibilities:

• Project engagement: May oversee, direct or participate on concurrent project assignments, ensuring they meet company goals and industry standards. Manage schedules, prioritize and assign stories to team members to accomplish targets and deliverables. Lead design sessions on business functionality and product logic with clients
• Team Collaboration: Collaborate with business, development, QA, and operations teams to collect requirements, offer recommendations, and align project objectives
• Market Expertise: Leverage in-depth knowledge of the life insurance and annuity markets in the areas of distribution management and compliance to recommend best practices and recognize trends that may impact strategic and operational direction
• Stakeholder Engagement: Serve as a lead contact between stakeholders and project teams. Ensure transparency, manage expectations, and support decision-making with clear information
• Process Improvement: Identify areas for process optimization and drive initiatives to enhance operational efficiency. Implement best practices and recommend tools or systems to streamline workflows and improve service delivery

Requirements:

• Bachelor's degree in business administration, finance, economics, or a related field
• A minimum of 5 to 7 years of experience in business analysis or consulting and working as part of agile teams driving technology improvements and implementations
• Proficiency in industry-standard software and tools, such as SQL, Excel, JIRA, Confluence, and business intelligence applications
• Knowledge of life insurance distribution management frameworks and compliance requirements, including producer and IMO/BGA licensing, contracting, training, and credentialing for life, annuities, Medicare supplement, and group insurance. Knowledge of distribution hierarchies and how compensation agreements are structured
• Problem Identification & Solution Framing- Analyzing client challenges and translating them into actionable insurance solutions
• Ability to use a consultative and solutioning approach. This means advising clients not just on what they ask for, but also helping them discover alternatives that could suffice their requirements
• Expertise in gathering both functional and non-functional requirements including use of business process flows, user stories, use cases, and functional specifications. Ability to analyze and prioritize client requirements, ensuring that business needs are clearly articulated and translated into system or product features
• Experience with Agile. This includes user story mapping, business requirement definition, and working with technical teams for implementation
• Strong analytical skills to breakdown complex client needs and match them to appropriate solutions in a structured manner. Ability to negotiate terms with clients, ensuring that the solutions provided are feasible and meet the client's expectations
• A strong focus on delivering value to clients, ensuring that their needs are prioritized while balancing operational and regulatory constraints. Be flexible in adapting solutions to meet changing client needs, market conditions, or regulatory changes
• Communication & Presentation: Excellent communication skills, particularly in articulating complex product features and benefits to clients in a clear, concise, and persuasive manner
• Ability to write SQL queries to aid in configuring account settings, validating data, and supporting decision-making by discerning actionable insights
• Ability to analyze and parse XML files ensuring business processes and data are accurate and consistent
• Expertise or ability to learn how to look through software logs for troubleshooting, identifying system errors and ensuring the proper functioning of business processes
• master's degree or certifications are a plus
• experience with SureLC is a strong preference