Product Manager - Post Purchase

FASHIONPHILE is revolutionizing the ultra-luxury fashion experience through sustainable fashion re-commerce and digital omni-channel experiences. The Product Manager - Post Purchase supports complex cross-functional initiatives by defining outcomes, managing plans and dependencies, facilitating prioritization and review cycles, and driving readiness, launch, adoption, and continuous improvement.

Responsibilities:

• Helping leaders and teams define outcomes, scope, decision rights, success measures, workstreams, sequencing, and readiness for complex initiatives
• Building and actively managing fit-for-purpose plans, decisions, dependencies, risks, and actions needed to maintain momentum and achieve the intended result
• Facilitating intake, prioritization, planning, and review cycles. Develop clear analyses and decision materials using value, customer impact, effort, readiness, dependencies, risk, capacity, and performance data
• Maintaining useful portfolio visibility and surface tradeoffs or emerging constraints
• Assessing stakeholder and operational impacts; develop practical communication, training, readiness, launch, and adoption approaches; and help teams sustain change after implementation
• Identifying recurring friction in how work is planned, decided, documented, tested, or launched. Improve reusable methods, playbooks, decision records, knowledge assets, and business-acceptance practices without adding unnecessary process
• Coordinating with business, Technology, Engineering, Data, UX, QA, Finance, Legal, Procurement, vendors, and other partners to clarify resource needs, ownership, dependencies, and commitments
• Supporting pod, Agile, sprint, and planning processes and escalate gaps that require leadership decisions

Requirements:

• Bachelor's degree or equivalent combination of education and relevant experience
• 4-6 years of progressively responsible experience in product operations, business operations, program or initiative delivery, transformation, process improvement, business analysis, change enablement, or related work
• Experience enabling complex cross-functional initiatives from definition through launch, adoption, and follow-through
• Experience facilitating intake, prioritization, planning, or portfolio-review processes
• Experience developing analyses, recommendations, and decision materials for leaders
• Experience aligning business, technical, operational, and vendor contributors
• Experience managing dependencies, decisions, risks, readiness, communications, and adoption
• Experience working in matrixed environments without relying on formal authority