DevOps / Site Reliability Engineer

IMG Academy is a sports education brand providing on-campus and online experiences for student-athletes, coaches, and partners. The DevOps / Site Reliability Engineer will improve the efficiency, reliability, scalability, and performance of systems by managing CI/CD pipelines, application infrastructure, monitoring, incident response, and AWS environments. The role collaborates with engineering, QA, product, and cloud security teams to enhance deployments, automation, observability, and security.

Responsibilities:

• Configure, manage, and improve Bitbucket pipelines for deploying our applications to staging and production
• Improve CI pipeline speed, reliability, and security in collaboration with our Cloud Security Engineer
• Assist developers and QA teams with deployments
• Work with Docker and AWS ECR for container builds and deployment workflows
• Review and investigate system issues flagged by Sentry, NewRelic, and CloudWatch
• Monitor application performance, identify bottlenecks, and propose solutions
• Respond to production and staging issues, including database latency, unresponsive resources, or failed jobs
• Maintain and support non-production environments used by developers and QA
• Maintain and improve AWS infrastructure and Terraform resources
• Perform updates and upgrades to AWS services as needed to ensure reliability and ability to scale
• Partner with engineers to design systems that are scalable, observable, and resilient
• Work closely with our cloud security engineer to ensure secure configurations in CI/CD, AWS, and containerized workloads
• Contribute ideas and improvements to workflows, automation, and monitoring strategies
• Leverage AI to automate monitoring and diagnosis

Requirements:

• 3+ years of experience in DevOps, SRE, or related engineering roles
• Strong experience configuring CI/CD pipelines (Bitbucket Pipelines, GitHub Actions, or similar)
• Experience configuring, debugging and deploying PHP applications
• Hands-on experience with Docker and AWS ECR for container builds and deployments
• Strong experience with AWS services (EC2, RDS, ECS, Lambda, etc.) and Terraform for infrastructure as code
• Familiarity with monitoring and observability tools such as New Relic, Sentry, CloudWatch, or similar
• Strong troubleshooting skills for debugging performance issues in databases, applications, and distributed systems
• Experience with modern software development workflows (agile teams, code reviews, branching strategies)
• Strong scripting and automation skills (Bash, Python, or similar)
• Excellent communication skills and a collaborative mindset
• Interest in leveraging AI agents to automate monitoring and diagnosis workflows