Data Analyst

Cenacle Leadership Group is seeking a Data Analyst to support data-driven decision-making and business process improvement. The role analyzes operational, product, financial, and business data; develops dashboards and reporting solutions; investigates issues; manages analytical projects; and communicates recommendations to technical and non-technical stakeholders.

Responsibilities:

• Analyze operational, product, and financial data to identify trends, patterns, and opportunities for improvement
• Develop dashboards, reports, and monitoring tools that provide visibility into business and system performance
• Work with product, engineering, risk, compliance, and operations teams to support new initiatives, workflows, features, and policies
• Review and improve processes involving applications, onboarding, transactions, servicing, fraud, rewards, and other stages of the customer lifecycle
• Investigate data anomalies, system issues, and partner-related escalations to determine root causes and support corrective actions
• Provide analytical support for forecasting, business reviews, strategic planning, and other organizational initiatives
• Help improve data quality, documentation, reporting standards, and analytical processes
• Manage analytical projects from initial problem definition through analysis, recommendations, and implementation
• Communicate findings and recommendations clearly to both technical and non-technical stakeholders

Requirements:

• Experience in an analytical, operations, strategy, or data-focused role
• Strong proficiency with SQL, Excel/Sheets, and Python
• Professional experience using AI tools for analysis, workflow development, automation, or generating business insights
• Demonstrated ability to incorporate AI into professional workflows, including prompt development, model evaluation, data preparation, or workflow improvement
• Experience working with large datasets and creating reliable dashboards or reporting solutions
• Experience with Looker, Tableau, Omni, Mode, or similar reporting and analytics platforms
• Strong understanding of business processes, KPIs, and analytical frameworks
• Ability to break down complex or ambiguous problems independently and develop structured approaches to solving them
• Excellent written and verbal communication skills
• Experience collaborating with product, engineering, operations, or other cross-functional teams
• Strong organizational skills and the ability to manage multiple priorities while taking ownership of projects
• Excellent attention to detail, curiosity, and an interest in building reliable analytical systems and business processes
• Experience developing or implementing internal AI tools, automations, or agents
• Familiarity with financial systems, reconciliation processes, or data-integrity challenges
• Background in fintech, credit or financial systems, fraud, risk, or customer-lifecycle analytics