Site Reliability Engineer

MaintainX is a mobile-first work execution platform for industrial and frontline teams. The Site Reliability Engineer will improve platform reliability, observability, resilience, and developer autonomy by partnering with development and platform teams. The role also establishes reliability standards, supports incident response practices, and builds shared tooling and scalable systems.

Responsibilities:

• Assess service maturity and provide insights to development teams
• Partner with development teams to implement observability best practices
• Enable development teams to become autonomous with their service deployment, support, and infrastructure
• Mentor developers on reliability practices, focusing on making them self-sufficient
• Act as the bridge, ear and eyes of the Platform Division teams to drive tooling and practice adoption across development teams

Requirements:

• Deep understanding of observability practices in a distributed system environment and how it influences system design and team behaviour
• Practical experience with SRE concepts (SLOs, error budgets, incident management)
• 3–5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems
• Proficient in cloud-native platforms and infrastructure-as-code concepts and tools
• Working knowledge of at least one programming language (TypeScript/Node.js is a plus)
• Excellent communication and collaboration abilities across technical and non-technical teams
• Ability to translate complex reliability concepts into actionable guidance
• You enjoy enabling teams to succeed independently and measuring success by reduced dependency on you