Software Engineer, Customer Studio Backend

Hightouch is a company that provides a Composable Customer Data Platform and AI Decisioning platform for activating warehouse data. The company is seeking a backend engineer for Customer Studio to improve data warehouse performance, build analytics and experimentation capabilities, enable real-time audience computation and syncing, and apply generative AI to data activation.

Responsibilities:

• Push data warehouse performance and interactivity through query optimization, pre-computed state and warehouse-specific improvements
• Build analytics and experimentation features that help customers build segments and measure audience performance in downstream tools
• Move toward real-time audience computation and syncing as warehouses adopt CDC and real-time technologies
• Apply generative AI to make acting on data more seamless
• Work from product specs and user feedback, and talk with users directly

Requirements:

• 6-15 years as a backend engineer, with substantial work designing backend systems at high-growth startups (Series B-E)
• Staff-level scope with a history of fast promotions
• Very strong systems design fundamentals
• Product mindset: builds backend systems with the user in mind and engages with feedback
• A backend focus (not a full-stack, data engineering or DevOps role)
• Great communication and fast learning
• CS, math or EE degree from a top program
• Understanding of how large-scale data processing systems behave