Quality Improvement Project Manager - ACO & Population Health RN

Vigilance Health partners with FQHCs, ACOs, IPAs, and payers to deliver Population Health and Care Management services that improve quality metrics, patient engagement, and outcomes. The Quality Improvement Project Manager will serve as the bridge between Vigilance and its partners, using ACG stratification, ACO quality measures, and data-driven strategies to improve outcomes, strengthen relationships, and expand services.

Responsibilities:

• You'll build and maintain relationships with every partner QI team and Vigilance-facing representative, becoming the face of Vigilance they turn to first. Trust is the foundation everything else gets built on
• You'll go deep into ACG and the Vigilance Care Portal to understand the data, technology, and reporting behind our patient populations — for individual partners and Vigilance as a whole — and use that knowledge to find opportunities others miss
• You'll generate and maintain baseline reports on ACO quality measures for every partner and for Vigilance overall, giving everyone a clear, current view of program effectiveness and where the opportunities are
• You'll develop data-driven strategies for partners and targeted populations, then work with the Clinical Director to translate them into real changes — to workflows, trainings, and interventions that move outcomes and scores
• You'll keep a continuous read on partner populations, emerging challenges, and shifting regulations, using what you learn to identify new services worth launching, drive agreement renewals, and expand the patient panels Vigilance serves

Requirements:

• Active RN license (required)
• Subject matter expertise in ACO quality measures and population health quality improvement strategies
• Experience with Johns Hopkins ACG platform or a comparable risk-stratification / population health analytics platform
• A track record of building trust and driving results with external partners — comfortable holding your own with CMOs and clinical leadership
• Strong data instincts — you're comfortable digging into a data set to find the story and the opportunity
• 5+ years of clinical experience, with meaningful time in population health, quality improvement, or ACO operations
• CPHQ or a population health certification
• Experience evangelizing a technology platform or leading change management with clinical or partner audiences
• Experience growing a partner relationship — expanding patient panels or launching new service lines