Technical Product Manager

Emergent Software is a software development, cloud consulting, and data engineering company serving clients across the country. The Technical Product Manager will lead the planning and delivery of custom enterprise software solutions by defining product strategy, gathering requirements, managing priorities, and guiding projects from concept through delivery. The role partners with clients, sales, technology, and delivery teams while applying Agile practices and driving AI tooling adoption.

Responsibilities:

• Establish a strategic roadmap, product vision and backlog
• Partner with clients to assist them in performing the Product Owner role
• Facilitate in-depth requirements gathering and analysis
• Document requirements as Features and User Stories to share with team
• Work with your team and client to create a plan for delivering on project objectives and achieving business value
• Provide support, guidance, and mentorship to colleagues in the Product Delivery Team
• Drive innovation and adoption of AI tooling in product development and delivery
• Contribute to a culture of continuous improvement and a community of practitioners
• Help craft future product offerings or client engagement options
• Lead product development activities for key/strategic client pursuits
• Present solution vision proposals to client executives
• Work with account executives on client satisfaction efforts in existing delivery engagements
• Establish client technology roadmap
• Collaborate heavily with technology experts (architects and engineers) to vet requirements for technical feasibility
• Speak with intelligence on technology topics to clients to establish trust and confidence
• Execute on established plans
• Communicate technical and business requirements to delivery team
• Collaborate with senior delivery team members to solve complex challenges
• Demonstrate strong understanding of custom software development concepts and best practices in all interactions
• Ensure projects stay on target by regularly communicating status, risks, and change as they occur
• Work directly with clients to manage project delivery while encouraging and fostering an agile delivery method
• Apply agile concepts in real world settings, adapting principles to client’s level of agile sophistication and working to improve maturity over time
• Own backlog health and communicate deviation to expected value delivery proactively
• Act as a servant leader to your delivery team

Requirements:

• 7+ years of experience as a Product Owner or Product Manager
• Experience in delivering custom enterprise software solutions across a variety of technologies, platforms, and hosting paradigms
• Experience in crafting cost estimates to deliver components or entire projects
• Strong technical writing, verbal communication, and presentation skills are a must
• Experience operating as the liaison between agile development teams and users in defining requirements, performing business analysis, and driving delivery in the right direction
• Experience utilizing AI tools in product development, product delivery, or project management
• A solid understanding of how websites, web applications, APIs, databases, and the cloud function at a high level
• Strong technical background enabling you to provide credible leadership to development teams and accurately evaluate complex project risks and issues
• Solid understanding of software development life cycle models including expert knowledge of Agile principles
• Experience with agile work organization tools (Azure DevOps, Jira, Trello, Basecamp, Rally)
• A proven track record of successfully implementing custom web application projects using Agile methodologies
• Experience with scope, schedule, budget, and risk management
• Must be viewed as a trusted source of truth by stakeholders through consistent, transparent, and confident communication
• Owns the narrative around project delivery, ensuring stakeholders are informed, aligned, and reassured throughout the lifecycle
• Occasional travel to client sites may be requested for activities such as annual planning meetings. Although travel is not expected to be frequent, the ability to accommodate occasional travel is required
• Strong preference towards candidates with experience delivering projects to client expectations, especially in a consulting capacity, software as a service environment, or delivering AI-accelerated (agentic) solutions
• Industry recognized Agile process certification (PMI-ACP, Scrum Alliance CSM or CSPO, Scrum.org PAL, SAFe, or equivalent)
• Industry recognized Project management certification (PMP or equivalent)
• Microsoft Azure technology certifications (AZ-900, DP-900, AI-900)
• Experience on projects utilizing Microsoft stack technologies such as .NET, SQL Server, and Azure as well as JavaScript frameworks such as React, Angular, and Vue.js
• Scrum master turned product owner
• Independent consultant with previous experience on agile delivery teams (any role)
• Someone who is a product owner with a passion for the technical side of software development